REI is a store for outdoor gear and clothing, with a knowledgeable and competent staff. The crew is always helpful and pleasant, sharing enthusiasm for the products and outdoor adventure. The store is very well stocked and organized, with convenient parking. Staff provide expert help and just the right customer service, making customers feel confident. REI stands behind all products with a 100% satisfaction guarantee and designs its own award-winning line. Some note that items can be out of stock and prices may be high, but many recommend the store for its great service.