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November 2023 by Rodolfo Ramirez
THANK YOU NATALE!!!We went in twice today for online exchanges and both times she was very helpful. Other associates went to her for help and handed the full stores’ workload with ease.My 6 year old daughter saw a pajama set and I had her pay, she even treated her with the same respect.Best in store clothing experience I have had in a while.THANK YOU AGAIN NATALIE!!!
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November 2023 by J D
Normal shop as expected, awful and condescending staff who care more about a sale than listening to the needs of the customer
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November 2023 by D B
After the long trek to finally find this place (Google maps is wrong, fyi) I walk in where the only rep I can see is helping a couple of ladies as I browse, after that rep was free- I wasn't even acknowledged. I literally had to walk 2 feet infront of her to ask for help. The first thing I said was NO WIRE, and what does she do.... hands me a wire bra exclaiming how comfortable it is. I then said 2 more time how much I HATE underwires and she still ushered me to try it on along with some other random bra ( not too mention, she decided to verbalize that she only wanted to show me bras on sale, lady- i can most definitely afford anything i wanted in that store). The second I put on the under wire bra, it was so uncomfortable I said F this and left. The rep once again didn't even acknowledged my presence as I left. I will never come back her again.
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September 2023 by Shilpa Shah
Great ambience and well organized store. Representatives are very courteous and helpful. Stylist was helping with the fittings and correct sizing. Highly recommend
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August 2023 by Laurie H
Went by Soma today for a fitting and to purchase some Bras. Could not have asked for better customer service. Felt like I was given the red carpet treatment. Highly recommend. All staff did an exemplary job. Store was organized and staff exuded positive energy.
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July 2023 by Marilyn Brumley
The store was very busy, but I was able to get quite a bit of assistance. Allison helped size me, pick 4 bras to try on, and helped get some other options to make sure I found just the right fit. They had my size in several colors. They also have a huge selection of super cute, super comfy pajamas. They even had sun dresses! Overall a very pleasant experience and I walked away a happy customer ☺️.
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July 2023 by Rosalicia Fajardo
I went to the new Soma on 6/22/23 and the manager, told to Mary Kay to help me. She was so excellent, kind and helpful. I had a lot of questions and she help me with a lot of patience looking for ideas to help satisfy my needs. She give me advice about the best, panties that would be a better fit for me. She take to me about offers and sales. I was so please with her service and help, she also order online stuff that was not available in the store in my size. I spent $737.83 and I only was looking for some panties. She is so an excellent saleswoman. I highly recommend this store and this employee.
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July 2023 by Toni
The ladies were completely fantastic they truly listened to my concerns and what I felt best on me as well as complimented my frame. I believe it was Angelica who helped me and she was a rockstar
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April 2023 by Crystal Finney with Hometastic Realty Group by eXp
All of my sleep clothes are from here. The Cool Nights collection is devine. Yes, it's pricey, but I had my pieces for YEARS. The staff are always so friendly and helpful.
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March 2023 by Anita Gerido
I was pleased with the service Ireceived today, I almost didn't want to go to this Soma,, I saw such bad reviews but Glennett was very nice, I appreciate her help!
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February 2023 by Bonnie Solomon
I didn't even know stores like this existed anymore! A friend took me, and it was just like yesteryear when someone actually measured you to see what size you wore, and also actually monitored your trying-on ordeal and brought you different sizes without you having to get back dressed and find them yourself! All the associates were super friendly and incredibly knowledgable about their store and products. This will be the one and only store I will shop for my bras from now on.
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January 2023 by Laurie Raso
I'm a regular customer of Soma and have been for years. Something has changed in this store. I was in the store for 40 minutes and never approached. There were 4 employees there. My daughter was greeted briefly. She found what she needed to try on in the drawers and found a dressing room on her own. We left with nothing. A very disappointing experience.
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December 2022 by Mrs. Seelye
I took my daughter in to have fitted for a bra and to do some Christmas shopping. There were 4 people working and none willing to help, even though there was only 1 other person in the store. Snotty and rude.
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October 2022 by D Nulton
Ordering online is a definite convenience, but in-store shopping is definitely the way to go here. They have a huge variety of beautiful merchandise to choose from that the online store simply doesn't do justice for.And every single one of the sales staff that I encountered there was polite, helpful and went out of her way to make sure I was completely satisfied with every aspect of my shopping experience. Thank you all so much!
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October 2022 by Deborah Nulton
Ordering online is a definite convenience, but in-store shopping is definitely the way to go here. They have a huge variety of beautiful merchandise to choose from that the online store simply doesn't do justice for.And every single one of the sales staff that I encountered there was polite, helpful and went out of her way to make sure I was completely satisfied with every aspect of my shopping experience. Thank you all so much!
