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September 2022 by Marcus B.
My daughter and I visited this location today. We where just browsing some books, and having fun like all of our daddy daughter dates. It was all good until we where approached by two police officers. We where clearly taken back, and confused by this. After a brief interaction, and finding out they where called because we where "yelling" (which is far from the truth), and they had concerns for my child's safty for some reason they wouldn't or couldn't explain... It was a very uncomfortable experience.
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August 2022 by Lauren S.
Barnes and Noble Southlake will always have a little space in my heart. This location has changed a lot through the years and their current layout is a little confusing if you've been going for years and years and years. Also, went to find a book that should've been in religion but it was reallocated to divination, which is in a completely different area. That's not on the staff, that's on corporate or whoever is managing layouts. Everytime I've been in lately the AC is running warmer temps and the escalator has been out, which is just a minor inconvenience but they have an elevator for anyone who needs it. They usually have what I need and plenty of what I don't but finding those items is the main issue of this location, thankfully the staff is friendly and helpful.
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July 2022 by Esmeralda R.
The staff was all super friendly and the place had a great selection of books! There was a sale going on when we went in so we walked out with a lot!
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July 2022 by Brock F.
Super fun great selection love this store and for some reason it always smells good in there i love this store can't wait to go back!
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April 2021 by Ryan S.
I got a little bit lost and one and of the workers helped me! The person was on it and knew where everything was and was super nice! Her name was August Wooten! The place is very clean and has really good Customer service!
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December 2020 by John C.
Nice big book store with 2 floors. Coffee shop on first floor. Blue Ray area and magazine on the first floor as well.
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October 2020 by Nina D.
Ahh, the smell of books! I have such fond memories of B&N going all the way back to childhood. We would go to a bookstore and browse the books in a big comfy chair while listening to classical music. When I was older I enjoyed getting a Starbucks drink while checking out the magazines. When I was a 20 something and single I would go to B&N on weekend nights for a coffee and reading or using their Wifi to study for my Masters, while also hoping to pick up a date with someone who was literate...that worked sometimes. Now, I cannot wait to take my little one here for a story time and browsing the kids books. Truthfully I have found many of the baby and toddler books for cheaper at discount stores, but there's still something special about coming to B&N. Keep them in business, buy a book!
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July 2020 by Karen H.
Nice, non-crowded spot for a snack and a beverage. Was disappointed I couldn't use my Starbucks app here but pleasantly surprised to learn Barnes & Noble members get 10% off. The barista helped me pick a good low-sugar option and it was fantastic. My son enjoyed the chocolate brownie (so did I ).
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January 2020 by Elle L.
So sad to give a 2 star today. Sam, Jess, and Jenn always take such good help of me. Today, I needed to use my cash card . Brooke, i guess the manager had no idea what that was. Ok...instead of beingvso frustrated upfront, she should have just asked questions. Sam was keeping her calm with being really sweet and showing her how easy it was. She just wasnt getting it. She kept saying this is why we dont do this here, every reason she didnt know why but there was no real reason. Either you accept ir or you dont. I come in 3 times a week and I cant believe she acted as if I was such a bad customer. I just wanted to pay for my food. It will be the last time though. I'll just eat at Brios.
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January 2020 by Mary Pennington
I always love Barnes&Noble and the one in Southlake is big with lots of comfy chairs. One of my favorites to visit I have been going here for years
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January 2020 by Mechelle S.
Ok, it's been a long time since I have been in a book store, years in fact. But I have grown tired of using my devices for my reading material and have been craving real books and periodicals. There is something magical about the smell of books and being able to touch the words and paper...is it just me? You see I am in the tech business so everything is in the cloud or on line. Anyways I explored both levels of the book store and walked out with several books, special periodicals, one on "Anne Frank" and another on "Mindfulness". Just walking through the store these 2 jumped out at me and then while looking at books someone noticed me opening and skimming the forward of several books and they made a few recommendations which was helpful! My visit was after Christmas and it was really busy with parents and children, so nice to see! This location has a Starbucks and if you sign up for their loyalty program you get 4 free drinks plus discounts on books. Support books and support Barnes and Noble and other books stores! Let's not lose the privilege of exploring the written word on paper in person. Come on people, visit Barnes and Noble! Support
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December 2019 by clark hardy
This place is jam packed with nearly everything you could want from from a bookstore. They have music, board games, electronics, kids toys, various cartoon and video game paraphernalia and books of course. Lots of stuff on sale often and for pretty good prices. They have a coffee shop and a kids reading nook that adds more value to the place. It's positioned really well off the highway and it's surrounded by some fancy places to eat and and drink. I go here way too much.
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December 2019 by Becky S
Good last minute Christmas gifts. Great selection & nice staff.
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December 2019 by Kelsey A.
My date and I agreed that this is probably one of the best Barnes & Noble locations we've ever visited. The selection of vinyl records, CDs, games, magazines, books, children's area, gifts, and overall selection of books and places to sit is wonderful here! The inside doesn't feel too noisy but doesn't feel like a library either. Throughout the store, there are plenty of smiling staff members asking if you might need any assistance as they are (usually) restocking books. These same staff members will kindly leave you be to browse on your own if you simply say, "No thank you" at their offer to help. I love this since if you have a specific book in mind, you can be in and out in a hurry. Or if you want to browse and take your time, that's okay too. There are two levels to this store. Each can be easily accessed by escalators or an elevator.
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December 2019 by Candice Bertovick
I usually like coming to Barnes and Noble but I was a little disappointed with the Southlake store. It was my first time there. I couldn't find the book I wanted, and it took a long time to find someone to help. Also, the cashier who rung me out had zero personality, and there was several people in line and only her at the register. The person who helped me on the floor was nice. I'd prefer to go to the store at the Northeast Mall.
