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October 2023 by Lisa R
It’s been some time since I was in the shop. We had to have the work redone and I just came across her business card. I went in originally to purchase tile for a master bath and new build. After being in the shop 25 minutes Nan K. turns to me and asks in an unfriendly tone “Has anyone ever told you you’re fickle?” Not what you should say to any customer nor one who’s purchasing thousands of dollars in tile. Later we picked up marble and it was all cracked. They knew it and put it in my car anyway. Very disappointing.
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June 2023 by Kinsey Leonard
Trevor is a flooring savant. A tiling artiste, even. Tell her what you're trying to do and watch her start coming up with ideas and things you've never even thought of. Tithe all your best snacks to her immediately because this is the least you can do for this absolute retail sales wizard. What good fortune this company fell backwards into when they hired this model employee and human being. I don't know who their CEO is, but Trevor should be if she wants. She should also be given a free bathroom or kitchen remodel any time she chooses at her own place, plus tons of art supplies or gift cards to art supplies stores. Be advised: This is your next Monet or Van Gogh or Criss Angel. i.e. The best of the best. Are you paying attention, world?!
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April 2023 by Adrian Valentin
Very sweet and helpful. Lots of quality Floring you would not find anywhere else.
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March 2023 by D K.
I just have nothing to say about this place but that it's wonderful. Trevor helped us select the perfect tile for our bathroom, and when we came up a bit short on supplies, (my fault for a change I made from the original plans), Daniel (Store Manager) was so helpful to get me what I needed ASAP, as I had a contractor waiting on me. These folk have a great eye for detail and helpful with design as well. So far off from the service you receive at big box home stores. This will be my go to for any tile or flooring needs in the future.Thank you Tile Shop!
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January 2023 by C B
I'll keep this short. Daniel handled an issue for me today. He went above and beyond to resolve it! It wasn't his mess, however; he owned it and did/is doing a fabulous job! Thank you Daniel for taking ownership of a concern, while handling it famously!!! You are my hero and have my utmost respect! ?
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October 2022 by Jay Marks
Incredible experience. My wife and I are decorating our new home. Our remodel was going fine except for choosing our back splash. It was not going to be a huge order, yet Nan Kogler, (the sales professional) was an absolute gem. She listened to us, asked great questions and guided us based on our vision. She gave valuable insight and advice. In the end, we chose a beautiful product and our kitchen is being completed on schedule! Thank you Nan!!!!!
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September 2022 by Isabel Minnis
Nicholas G was very helpful and made picking tiles easy! We had a whole new bathroom in an hour and we couldn’t be happier.
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October 2021 by Nicole Amundson
Great service and selection of products
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September 2021 by Shawna Zimmerman
Great selection and very helpful employees. I love the artistic tiles. They’re very unique and different. They also have standard options like marble, subway tiles, glass mosaics, and wood look. They’ll help you with design as well.
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July 2021 by Dan Nelson
Nan is amazing designer
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May 2021 by Patrick Sanchez
As a contractor, I can tell you the service was second to none. They had a great selection of tile. Though we didn't get our tile here for this job. We will be back to purchase the motor and grout from them.
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April 2021 by Morgan W.
Dianna was Exceptional!! Her customer service skills are superior. She was very knowledgeable and HAPPY to help me! What a change in comparison to other metro Tile Shop locations. I will make the extra drive to work with this location any time.
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March 2021 by Jennifer T.
Nan is a real life saver. She took the time to explain everything I needed for our bathroom project. She was super patient and very customer oriented. Thanks nan!
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February 2021 by David Conrad
They did an awesome job in helping me pick out my tile very easy to get along with and very helpful I will definitely go back
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January 2021 by Bagpiper 140
Great selection and knowledgeable staff.
