-
November 2023 by Dalmer Azevedo
I recently had the pleasure of working with Direct Surfaces for the design and installation of countertops in my home, and I am thrilled to share my positive experience. From start to finish, Direct Surfaces demonstrated unparalleled professionalism, efficiency, and a commitment to delivering a high-quality product.The design phase was a breeze, thanks to the expertise of their team. They listened attentively to my preferences and offered valuable insights to ensure the final design not only met but exceeded my expectations. The attention to detail during this stage laid the foundation for what was to come.What truly sets Direct Surfaces apart is their impressive turnaround time. From the moment we finalized the design, they worked diligently to produce and install the countertops in record time. Their speed did not compromise the quality of their work; in fact, it showcased their efficiency and dedication to customer satisfaction.The installation process was seamless, with a highly skilled team that executed their tasks with precision. They were respectful of my space, ensuring minimal disruption during the installation. The end result speaks volumes about their craftsmanship — flawless countertops that have become the focal point of my kitchen.I must also commend Direct Surfaces for their transparent and fair pricing. In an industry where costs can often be a concern, Direct Surfaces provided a quote that accurately reflected the scope of the project. There were no hidden fees or surprises, and the final invoice aligned perfectly with the initial estimate.Overall, my experience with Direct Surfaces was nothing short of exceptional. Their commitment to excellence, combined with their efficiency, professionalism, and fair pricing, make them a standout choice for anyone in need of countertop services. I wholeheartedly recommend Direct Surfaces and am grateful for the stunning transformation they brought to my home.
-
November 2023 by Stan Alonzo
We chose Direct Surfaces for the fabrication and installation of our Lapidus granite kitchen backsplash. The staff at DS are very professional and made sure my husband & I understood exactly how the granite would be installed. Whenever I had a question, the project manager, Brenda, immediately responded to emails and text messages. The quality of their work is top notch. Louis and his colleague did an amazing job of fabricating and installing our granite. I highly recommend this excellent company!
-
August 2023 by Jennifer Cavaliere
Great experience with Direct Surfaces - highly recommend! Kerri was wonderful and patient in the showroom helping me choose all of the details. Brenda was amazing as well making sure everything was installed perfectly down to the last detail.
-
August 2023 by Kristen Balke
Direct Surfaces…highly recommend. Love our new counter tops, they are stunning! The installation team was professional, very punctual, efficient and the follow up has been amazing. Top notch quality and this has undoubtedly added great value to our home!
-
August 2023 by Rose Beer
Direct Surfaces is absolutely the best! We have done multiple projects with them (kitchen remodel as well as bathroom flooring, tile,etc) and their precision, knowledge and professional surpassed my expectations. Starting the moment you walk in the design center, Alejandra provides such great quality care and her modern vision is impeccable. Brenda puts everything together from scheduling installing to the crew that will be working on your project and the owner, Lea, is always readily available for you! I can not thank Direct Surfaces enough for improving my home so much! I absolutely recommend this amazing team!!
-
August 2023 by James
I first found Direct Surfaces when I was looking to build a desk with a granite top. They have remnants and I was able to find a piece that was perfect for what I was looking for. I worked with Alejandra who also helped me find a business that made the base for my desk.Because they were so helpful, I used them for my entire house. I was building a home at the time and needed everything - counters for the kitchen, backsplash, tile for the bathroom walls, bathroom floors, counter surfaces for the bathrooms, laundry room and for the outdoor BBQ. The supplied every surface and the flooring for every bathroom and the laundry room.Communication Alejandra and the company was always excellent. If she wasn't available by phone, she would return calls or text message. And when the time came to finish up my house build, they were able to get all of my counters fabricating right away to fit with the builders schedule.After the house was finished, we decided to put in some bookcases and wanted to have granite counters for the cabinets. Again, I was able to go back and pick out some remnants and once the cabinets/bookcases were ready to be installed, they were quick to come out and install the fabricated counters.If they don't have it... they can get it. And the communication with Direct Surfaces and the people who do the installation was amazing! I have already used them for three projects and there is no question I would go back to them for any surface needs. If you are looking to do a small project or a whole house, you will absolutely be pleased working with Direct Surfaces.
-
August 2023 by Dave Steinhoff
We highly recommend Direct Surfaces for counter and backsplash replacement work. They just completed both for us and did an outstanding job! While the whole team was easy to work with; Alejandra was especially accommodating and helpful! It is a pleasure to recommend a local business that goes out of the way to do a great job at a fair price!
-
July 2023 by rose s.
Direct Surfaces is absolutely the best! We have done multiple projects with them (kitchen remodel as well as bathroom flooring, tile,etc) and their precision, knowledge and professional surpassed my expectations. Starting the moment you walk in the design center, Alejandra provides such great quality care and her modern vision is impeccable. Brenda puts everything together from scheduling installing to the crew that will be working on your project and the owner, Lea, is always readily available for you! I can not thank Direct Surfaces enough for improving my home so much! I absolutely recommend this amazing team!!
-
June 2023 by Ana B.
Great selection of beautiful stones. All price ranges. We first liked a granite that was a bit too much for our budget. Ledo worked with us to get a very similar one at a better price point.They went out of their way to get a fast delivery, sensitive to our situation: we moved in before our kitchen cabinets were installed.So happy with the final results!Thank you, team! You're awesome!!
-
March 2023 by Tamara Ittner
Great service! Extremely professional, smooth installation process. Highly recommend.
-
February 2022 by James K.
I just moved to Spicewood and was driving by when I saw this business and stopped by to see what they might be able to help me with in my new home. At this time, I was looking to build a custom desk and I wanted a stone countertop. I was helped by Alejandra who showed me some remnants so I wouldn't have to purchase an entire slap. They had a large selection of remnants of some beautiful pieces to choose from. After a long search, I found a piece called Taj Mahal for my desktop. Fortunately, they were able to put me in touch with another company who made the base for my desk. Direct Natural Stones worked seamlessly with the other business and when the desk frame was ready. Direct Natural Stones fabricated the table top and the result is an amazing piece of art that is now my desk! I have other pieces of furniture I'm planning to have made and there is no question I will come back to Direct Natural Stones for all of my stone needs. Great products and incredible customer service!
-
December 2021 by Jessalyn Giacona
The quality of the work they do is outstanding. We worked with Alejandra on designing and scheduling and providing quotes, and the new quartz countertop install was incredibly efficient and well done. Aurelia and Vladimir did the show stopping mermaid tile install and everyone is blown away by how beautiful it is. Our bathrooms were originally done with builder grade fixtures in 2014, and I’m so happy to give it the fresh “face lift” it deserved with Direct Natural Stone and its employees.
-
November 2021 by Andrew Mangas
This place is amazing. Between them and Austin Custom Metals located across the street. We were able to get our entire house done.
-
June 2021 by Kelley H.
We were very impressed in both their countertop installers and tile installers. They really cared about doing a quality job. We wish everyone we hired for our kitchen project had the same work ethic and level of integrity. Thank you.
-
May 2021 by Melissa Mathews
I highly recommend Direct Natural Stones for multiple reasons. The customer service is exceptional from start to finish. We worked with Cassiano. He was always available if we called with questions and was very helpful assisting us with our selection. The showroom is gorgeous and there is a great selection to choose from. They came to measure immediately and we had a quote the same day. The job was finished within a week. The installers were on time, professional, and did great work. Don’t go anywhere else but here!