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April 2023 by Elizabeth Hood
Fine work but cannot recommend due to ongoing horrific customer service experience.They've now sent me to collections twice for an invoice they never even sent to me after they made an error toward the end of our project together. Once they confirmed the error in writing, they ghosted me for two years (!) and I didn't hear from them again until January of this year when I learned I'd been sent to collections! Imagine.A complete lack of accountability regarding customer service and common courtesy for someone who sought you out to do business with.
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May 2021 by Cathleen Glenn
Renaissance Stone did a fantastic job of fabricating and installing four bathroom vanities, including an eleven foot long master bathroom vanity with a double sink. We used three different slabs. All four layouts were beautifully done using up to date imaging technology, so it was easy to visualize the finished product. The crew is awesome! They were diligent, and communicated clearly. The installation went smoothly, with a perfect fit and finish in all four bathrooms. This was all done at a very reasonable price. That being said, stone countertops are an improvement meant to be appreciated for many years. Our countertops are just gorgeous and I know their beauty will return a lifetime of pleasure. I would use the wonderful folks at Renaissance Stone Works again!
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January 2021 by Sarah Sallis
Renaissance and Andy have the BEST customer service in town. The crew who help me were courteous and timely. They also did an exceptional job of cleaning up after themselves. The job was done correctly and for a very fair price. I can’t say enough good things about RSW!
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January 2021 by Susan Whitworth
Needed 3 small table tops for outdoor patio. Took bases to Renaissance on Monday. Ready for pick up Tuesday. Friendly owner and great service.We are very pleased with the quality of the finished products!
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June 2020 by Leah Buckley
No respect for other people's time. Stood up twice.
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October 2019 by Jan Kelly
I worked with these folks on my bathroom project and it went smooth as can be. They cleaned up after themselves and my install was great. I had lots of choices for my quartz and a wonderful crew to work with. Thanks to all at Renaissance Stone Works.
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October 2019 by Regina Christopher
I had an excellent experience with Renaissance Stone Works. The guys that installed our quartz countertops were incredibly knowledgable and willing to do whatever they needed to for our project to work out. Our kitchen and bathrooms turned out beautiful.
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October 2019 by Holly Park
Renaissance provided amazing service, quality of products and a very professional staff to service our granite surface needs. We would use them again and again and will refer them to anyone looking for granite for their homes or business.
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August 2019 by Daran Herrman
Huge selection in their remanent yard and really enjoy working with the people! :)
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June 2019 by Tim L.
We hired Renaissance Stone Works when we remodeled our master bathroom. The staff was very helpful and knowledgable in helping us select right perfect quartz countertop. They have a huge selection plus a great selection of remnants from past jobs if you don't need a full slab for your project. Scheduling the job was very easy and the contractors that showed up were polite, on time, and did great work. Highly recommend and will be back for future projects.
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April 2019 by Julie Hunt
Staff were very nice, but they have SERIOUS problems with scheduling. The gentleman who was to measure our job forgot about the appointment. We called when he didn't show and he apologized for forgetting and headed to our house. We then scheduled the installation. They stood us up two times (we had our contractor waiting each time and I took off work) and they didn't call to say they weren't showing. Each time we had to call when they didn't show at the time specified. The last time the lady answering the phone said the installer was in the shop and would be at our house soon. She was fully aware the installer was not even in the office, as she reported when we called back the second time when the installer did not show. They made a THIRD appointment with us for installation...and did not show up. Well, they showed up two hours after the designated time and after our contractor had already left our house. The fabrication and installation was done well, but getting them to our house to actually do the work was like pulling teeth. Then they charged me for work they did not do. They corrected the bill without argument, but come on! They gave $40 off my final price to compensate me for the time lost on missed installation appointments.
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April 2019 by Matthew Harary
Lots of stone selection!
