Aaron Terry, MD offers a mixed experience for patients in Boerne, Texas. While some report an "amazingly positive experience" with the staff, including Hanna, Mackenzie, and the nurse practitioner, others have encountered issues with long wait times, lack of communication, and medication refill problems. The office is described as clean and welcoming, with polite and friendly front desk staff. Patients have been generally satisfied with the care provided by Dr. Mund, who is described as informative and down-to-earth. However, some patients have reported frustrations with the office's organization and knowledge of procedures. Concerns have been raised about staff members frequently saying "I don't know" to patient questions and the difficulty in getting medication refills processed correctly. Overall, the reviews for Aaron Terry, MD's Boerne location suggest a mixed experience, with positive feedback about the clinical care and staff attitude, but room for improvement in terms of office efficiency and communication.
Amazingly positive experience with Hanna, Mackenzie and the rest of the staff in Boerne. They listened, took time with me, were compassionate, and are working with me to resolve my issues. Highly recommend!
April 2022
The office is clean and welcoming. The ladies at the front desk were polite and greeted you with a smile. I had a new patient appointment with Dr. Mund and couldn't have been happier with her. Dr. Mund was very informative and down to earth.
September 2021
Dr. Terry knows his patients and really cares about them. They aren't just another person to him. He takes the time to do what is needed.
