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February 2024 by Christopher Martinez
EMPLOYEES UNWILLING TO WORK. PLAIN AND SIMPLE.
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February 2024 by Monica Case
Amazing customer service!!! Ruth and David went above and beyond to help us get into a rental.
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January 2024 by Robert Figueora
I never write reviews but I just had the worst experience ever. Do not rent a car from this location! The employees will do anything and everything to file a claim on your insurance for wear and tear damages on the vehicle that was previously there. They then lied to our face after talking to corporate about what the proper protocol is on how they evaluate damages. You’re better off walking to your destination before coming to this location. Hope you never have to deal with Angela.
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October 2023 by Char Kane
Girls at Enterprise took care of me in renting a car for work. Walked me through the car's state at renting and assured me nothing would be charged. On time and thorough in pick up and Efficiently reviewed at drop off. Great place to rent a car!
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October 2023 by Steve Stillman
The employees here worked hard to meet our needs in a very limited timeframe. They even provided options, although limited, in this market quite admirable! Other major car rental companies do not match Enterprise attitude. I'll always check with Enterprise when renting another vehicle, and especially through this location.
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October 2023 by Charles Dorsey
thanks for the fast and friendly quick service I would definitely recommend
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August 2023 by Brandon Esser
Madison and Her Crew are what makes this location, from day 1 til I returned the truck they all went above and beyond...
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July 2023 by Paul Graf
Madison, John, and Amanda did an outstanding job of taking care of our rental car needs. All went smoothly. We kept the car a little over two weeks and returned it after hours. We accidentally left wife’s cell phone in the car and Madison called us first thing the next morning about it and we picked it up.Thanks
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July 2023 by Noemi Ramirez
Amanda thank you so much for getting me into a vehicle on last Saturday morning this goes to all customers this place will try to get you into a vehicle thank you
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May 2023 by Kate Satel
Madison is amazing! She is very efficient and helpful. Such a quick and easy experience. 5 stars easily!
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May 2023 by Katrisha Wilson
Only reason didn't give 1 star is because I did get a replacement after the holiday. But filing a claim on me when the car had issues when I picked it up is ridiculous. I will never use again.
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May 2023 by Tessa W.
Madison and the other woman in the Spring Branch office were very professional, responsive and knew their jobs well which was refreshing! I also met a gentlemen who drives the cars around for them and he was a pleasure to visit with while waiting for my car.The car I'd reserved was not available for me on the morning of pick up - with an important road trip with 4 other people at stake, Madison and team came through for me offering an upgrade, which I'd originally not reserved due to the weekend rental rate, but they took care of me and made sure I was in my expected budget, with a better than expected vehicle and were friendly throughout the process. I would use them again if I need another rental car and gladly refer family or friends to them should they need a local rental car.
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March 2023 by Billy L.
Sent e-mail as requested by Chad (see below). No response whatsoever from enterprise. Contacted my local enterprise and was informed that they have no other cars to give me, because of COVID. How long is that gonna be the convenient excuse used for horrible service and overpricing around this country.
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March 2023 by Carlee Kindla
Madison and Amanda were wonderful to work with! I appreciate their professionalism.
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February 2023 by Stephen Giuttari
5 Stars....all goes to Madison at this location right next to the H-E-B Plus. She was professional, courteous, friendly. Seems to me they are lucky to have a person like that on their team. Dominic Giuttari
