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February 2024 by John Ruggles
Associates were very personalized. Made pickup and drop off very easy. Will use this location in the future, if the need again arises.
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June 2021 by Grs Guaranteed roofing
Worst customer service ever the old man behind the counter looked like he was intoxicated and was arguing with me because I didn’t know what kind of trailer it was, I told him I don’t work at U-Haul so I don’t know. Then he sighed And told me he doesn’t have room for it and to leave. I guess I’ll be sending some friends up there to pay him a visit and teach him how to be respectful to customers.
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May 2021 by Benjamin Danes
Worst customer service ever the old man behind the counter looked like he was intoxicated and was arguing with me because I didn’t know what kind of trailer it was, I told him I don’t work at U-Haul so I don’t know. Then he sighed And told me he doesn’t have room for it and to leave. I guess I’ll be sending some friends up there to pay him a visit and teach him how to be respectful to customers.
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January 2021 by Anthony Monday
Charged me 20$ for leaving a uhaul trailer here. Told the guy in San Antonio that I was taking the unit here. The right way of handling this was to waive the charge and apologize for the misunderstanding on uhual's part. Instead you get a 1 star review and I still dont pay the charge. Terrible customer service!
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September 2020 by Brooke Stiles
Worst customer service ever the old man behind the counter looked like he was intoxicated and was arguing with me because I didn’t know what kind of trailer it was, I told him I don’t work at U-Haul so I don’t know. Then he sighed And told me he doesn’t have room for it and to leave. I guess I’ll be sending some friends up there to pay him a visit and teach him how to be respectful to customers.
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June 2019 by Terry Fornof
Very poor service. The person working behind the desk could care less if I was satisfied. If you like to plan in advance and make sure everything is ready for pick up go to a different dealer.
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May 2019 by Kari Surovik
Donna was fabulous!!! Thank you for all your help!!!!