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July 2025 by Carol Cason
Stars – Angels in Auto Parts!
I am a woman and found myself in a stressful situation when my car began having battery problems. I was able to get it started just enough to make it to the Advance Auto Parts in Spring, Texas, and I’m so glad I did. That’s where I met Dawn and Patrick, and let me tell you — they were absolute angels.
I pulled into the lot worried and unsure of what to do, but the moment they saw I needed help, they didn’t hesitate. They came right out, diagnosed the issue as a bad battery terminal, and immediately got to work. I didn’t even have to go inside or lift a finger — they took care of everything with kindness, skill, and true compassion.
It’s rare these days to find employees who care so deeply and go the extra mile just to help someone in need. I felt safe, seen, and taken care of. Dawn and Patrick got me back on the road, and I left there feeling relieved and full of gratitude.
Thank you, thank you, THANK YOU! I will never forget your kindness.
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April 2025 by Herbert Pruett
Knowledgeable and helpful
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March 2025 by Sameer S
I would give a 0 star or negative if possible. I was dealing with Chris Joseph and it seems that store policy is whatever employees who’re working want it to be that night. I was kind and respectful the whole time but he wouldn’t let me return an item I had bought the day before and had not installed on my vehicle. Could have just easily returned it but gave me a hard time for no reason. Do not go to this store. Very terrible service. Never going back to advanced auto parts ever again.
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March 2025 by Janet Gamez
Fast and friendly checked out.
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March 2025 by Sherry Smith
Patrick is amazing!. Helped me with my headlight. Thank you!
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February 2025 by Ken SpringTX
My local go to and online favorite!
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January 2025 by Michael
Wanted to give a shout out to the guys at this location especially Patrick who is always very pleasant and helpful 😀
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December 2024 by Alan Culbert
Patrick and Usman were friendly, attentive, and knowledgeable. The store is clean and well-run
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July 2024 by Ken Sanchez
Great location and service but doesn't always have everything advanced auto stocks.
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May 2024 by Trena Antoine
Went in the get freon for my a/c. The one I was checking out with did not have the screw top gauge on it, which is what I wanted. The guy told me I needed the one with the gauge and it exchanged it out. It was $20 more than the one I went in for. The cost of it was $47.99. I get home and the can was defective. It sprayed freon everywhere from the neck where the gauge screws on. I called and the guy told me I could return it. I go the next day and the store person named Dawn refused. So I wasted $47.99 on a product that does not work!! I am calling corporate immediately!! What a dishonest store and Dawn was unprofessional
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December 2023 by Tovaris Porter
They always there to help if you not sure what to do next on your car
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September 2023 by Opyplex
Advance Auto definitely has great products. I highly recommend using the app/website to order parts as usually they have promo codes that can save you money. Also having an account because you get rewards like $5/$10 for your next purchase and to top it off you earn gas rewards for Shell.
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September 2023 by elle (elle)
I've been using advance auto parts more than the other three bigger names this past year or so..it's easier to order online especially if you have an idea of what you need. The salespeople seem a bit more knowledgeable but aren't able to special order for you in store unless you are a commercial customer.
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September 2023 by P G
Great prices, service and selection. I bought a part online and it was ready when I got there. Correct part, nice people. I paid Internet price for the part but I got it in thirty minutes.
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August 2023 by Alana Rosales
.Everyone is so nice. This is the only place I go for parts. I trust the staff and they treat me with respect. Please dont change.
