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June 2022 by Lu Lucca
The worst bank of America I've ever been to. Super hiper mega slow. More than 10 people in line and only 1 teller. This is a total disrespect from bank if America to us customers. Better go to Wells Fargo or any other bank. Terrible!
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August 2021 by Google user
BOA is so lacking in staff and they still have branches closed due to Covid. Just to get into our safety deposit box took 20 minutes. What really bothered me is they have signs and a video telling customers that mask are required due to CDC guidelines. NOT SO. CDC has stated that vaccinated people are not required to wear mask except in hospitals, nursing homes and overly crowded areas. The signs need to say Gov Abbott has let businesses choose if customers wear mask and BOA has chosen everyone must wear one. That's BOA choice and I am all for bus making a choice. But to mislead customers as the reporters/news outlets constantly do is WRONG. This bank should be ashamed.
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June 2021 by Renee
BOA is so lacking in staff and they still have branches closed due to Covid. Just to get into our safety deposit box took 20 minutes. What really bothered me is they have signs and a video telling customers that mask are required due to CDC guidelines. NOT SO. CDC has stated that vaccinated people are not required to wear mask except in hospitals, nursing homes and overly crowded areas. The signs need to say Gov Abbott has let businesses choose if customers wear mask and BOA has chosen everyone must wear one. That's BOA choice and I am all for bus making a choice. But to mislead customers as the reporters/news outlets constantly do is WRONG. This bank should be ashamed.
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July 2017 by Sohail Anwar
I am a BOA customer and went to this branch to notarize a document and met a staff member named "Bhavna", she barely attended us with much rudeness and went back to her office saying that 'its gonna be a while until there is someone is available'. I then went to one of the tellers and she said that notary is not available today and that's when I left the building and got all notarization done from UPS Store. I will never visit that branch again.
