-
July 2023 by Demarcus Williams
Ever since this bank has changed it's name the service here has been ok at best its not great any more and that is sad because I've been a customer here since 2015. I really question do I want to continue doing business here
-
March 2023 by Stephanie Flores
I was profiled based on my appearance despite being a long time customer and never having any issues with my banking account. As a former employee I know the protocols and don’t understand why “Ms. Dot” choose to call in my account for verification for a simple withdrawal that was within my means and not over her limit as she falsely claimed.
-
February 2023 by Christina Morris
This location is amazing! Sarah helped me immediately when I came in. She gathered my documents and assisted me with setting up an appointment with Donna, the Branch Manager. Both were very professional. After my appointment with Donna, she introduced me to the team at the location. Again, they are very professional and I'm very excited about my future opportunies with PNC.
-
February 2023 by Joy Tut
Couldn't give them a negative 5 star so I had to go with 1 star, terrible service.... stay away from this location and honestly any other PNC locations.
-
January 2023 by Bianca H
I’ve had two bad experiences with this location this second time I needed to do a review but Ms. Dot was not friendly seemed as though I was bothering her not only that I was turned away. Very insensitive. I will never be back. The whole staff needs an etiquette class.
-
November 2022 by Brittany Henderson
PNC is trash...they canceled my debit card by accident and when I went to get a new one their machine was down. Wouldn't recommend this location or this bank at all. I also hate how complicated all the fees and different balances can get. Will not be staying with this bank at all.
-
March 2022 by Nic Andrews
This location is ABSOLUTELY garbage! The customer service is trash, there is never a sense of urgency, and if you are of a certain hue its painstakingly obvious you're not welcomed. How would you feel if your money was dropped on the ground, and you made them count back your money only to CONFIRM it was short? Then the teller gets upset you made them do their job to give you the full amount you came to deduct. Check the attitude and your own personal feelings about people who dont look like you.
-
January 2022 by Hollaire
Terrible customer service. Waited in the drive through for over 20 minutes waiting on a deposit. Appreciate the notification that the teller had to take care of the people in the lobby first. Wasn't until I called to have my deposit sent back that she hadn't even started on all deposit
-
January 2022 by M Taylor
Closed my account because very unfriendly. No greeting from anyone and they do not allow customers to use the bathroom!
-
December 2021 by Darrell Garcia
PNC purchased BBVA. PNC is terrible and have a bad customer service team at corp. I have talked with customer service 3 times. Have been to bank, the branch manager has tried to help me several times. They are just as frustrated as I am with the merger. It’s been over a month and over 5 hours of my time and still can’t get in my accounts. PNC is a joke and the transfer from BBVA has been a huge mess.
-
September 2021 by ofelio adan
Worst company ever, I would never do business with them again terrible service and tell you lies..
-
August 2021 by Wojak Batman
Stopped by for a withdrawal and my bladder was about to bust.I asked to use the restroom and they told me "it's not available to the public". I've been a customer of BBVA since 2002 and have never had a location refuse access to the restroom.
-
June 2021 by Holly Flores
Terrible customer service. Waited in the drive through for over 20 minutes waiting on a deposit. Appreciate the notification that the teller had to take care of the people in the lobby first. Wasn't until I called to have my deposit sent back that she hadn't even started on all deposit
-
March 2021 by Mickey Cardenas
Chantel made my 1st visit to this location a breeze!! She is super friendly. Beautiful smile and her professionalism is like no other. Thank chantel for helping me. You're amazing. People make the business work not the other way around
-
February 2021 by Ras ray
Horrible, I went with this bank cause it was close by my house and convenient,big mistake, they don't have Zelle 1st of all, and every branch you go to takes extremely long to withdraw YOUR money. There not forgiving on fees like wells fargo and bank of america, and every is always blamed on COVID, don't waste yourtime,