Best Western Plus Spring Inn & Suites is a hotel that generally receives positive reviews from its guests. The staff is described as friendly, helpful, and accommodating, with one staff member, Rachel, going "out of the way to assist" a guest whose reservation had been cancelled. The rooms are reported to be clean and comfortable, although one guest found the mattress to be "extremely firm" and uncomfortable. The hotel's location is considered convenient, with a shopping mall and other nearby activities and amenities such as a water park and easy access to I-45. The complimentary breakfast is also mentioned as a positive aspect of the hotel. However, one guest had a negative experience, reporting that their vehicle was stolen due to a lack of security, which they described as "very common" at the hotel. This raises concerns about the overall safety and security measures in place. Overall, the reviews suggest that Best Western Plus Spring Inn & Suites is a decent hotel, with friendly staff and clean accommodations, but the safety and security issues raised by one guest may be a concern for some travelers.
their was a problem with two of my rooms due to renovations I do want to say the rooms where beautiful. the manager upgraded our room and was very kind. Great management and great rooms great breakfast. loved my stay there!
March 2026
Hotel was undergoing renovation at the time of stay and it appeared that the construction crews were staying there during the work week. In the evenings many of them would hang out in the parking lot and pool area drinking heavily (I'd see cases of beer and bags of 40's) and smoking cigarettes and 'greener' substances.
November 2025
What a wonderful stay, stayed 2 nights the room was clean, spacious and the staff was super friendly and breakfast was great! I would definitely stay here again.
