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September 2025 by P. H. Jr
Excellent workmanship and customer service!!!
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September 2025 by Timothy Chapman
The whole process went as planned. They kept me updated as the repair progressed.
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August 2025 by Ivonne Aguirre Mitha
Went by for an estimate and the manager went the extra mile to explain estimate in detail and even buffed my car as a courtesy. I will definitely be doing business here!
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August 2025 by Mohammed Mitha
I stopped by this location to get an estimate for a starch on my car and the manager without hesitation buffed it out for me as a courtesy. This manager know how to build relation with customers.
Thank you.
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August 2025 by Belen Benitez
Great experience! My repairs were done a week ahead of schedule I appreciate the prompt response from my Advisor Emmitt and Taye she was very helpful as well. Overall best experience hope not to need them again! Shout out to the tech Alex and painter Wilson great team work my car looks amazing!
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August 2025 by Carolyn Bayless
Everyone I came in contact with at the Spring Aldine Westfield location was professional and very helpful in the process of getting my car back to looking new again! I would recommend this location to all my friends and family!
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August 2025 by Bobbie Grey
I took my Porsche to Caliber Collision – Spring (Aldine Westfield) and had an outstanding experience from start to finish. The turnaround was quick, the workmanship is excellent, and I received frequent, clear updates so I always knew where things stood. A special shout-out to Robert M, who was incredibly patient with all of my questions and went the extra mile to help navigate communication with my insurance company. He coordinated approvals, explained each step in plain language, and kept everyone aligned so there were no surprises. What started as a stressful situation ended up feeling manageable because Robert stayed proactive and responsive the whole way. The car looks fantastic, the process was smooth, and I felt taken care of at every touchpoint. 5 out of 5—highly recommend this location and especially Robert for his professionalism and kindness.
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August 2025 by Dylan Williams
Always take my cars here for issues I have and Robert M is great!
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August 2025 by Christa Rodriguez
Can't thank Robert M. enough for such a wonderful experience. I told him exactly what I needed and he was able to find the parts quickly. His love for what he does really shows. Thank you Robert and Caliber Collision for the wonderful experience.
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August 2025 by Angellisa Aleman
I stopped by Caliber to get my Benz fender looked at Manuela was able to buff the spot and it looked brand new!
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August 2025 by Randall Mose
They did stellar work and the updates weee frequent . I’d recommend this business to anyone .
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August 2025 by James Brereton
Just an awful experience. The work was shoddy, had to refuse to take delivery multiple times because of glaring defects in the repairs. Every person I spoke with lied about everything, and it appears they worked it out with Allstate to avoid paying out a total loss.
Original estimate of 3K became nearly 12K when it was done. The car was not finished, and the regional manager told me the supplement was submitted to Allstate. It never was. Just terrible. Nobody really expects insurance company body shops are not going to gouge you at every opportunity, but this shameful. But I I am sure that they are no longer capable of feeling any shame there.
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July 2025 by Bruce Bain
My car had mechanical issues so a pulled in their parking lot. Sotero Mayorga was super helpful, accommodating and just a good guy. Wasn't in need of their service, but the friendliness shown by him and staff will get my future business - if needed.
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July 2025 by Marcie Davis
I can’t say enough good things about Caliber Collision, especially Robert M., who handled my repair. After a frustrating experience with my insurance company and a poorly done repair elsewhere, I was relieved when my car was finally sent to Caliber for a rework.
From the moment I walked in, the customer service was outstanding. Robert kept me updated every step of the way, helped navigate the chaos with my insurance, and truly made the entire process so much more bearable. He was professional, kind, and incredibly helpful.
The repair itself was done right, and the communication and support I received made all the difference. Thank you, Caliber Collision (and Robert M. especially), for turning a stressful situation into a smooth, positive experience. I highly recommend them!
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July 2025 by Laronda Zurovec
Caliber Collision was easy to work with and kept me informed throughout the process. My car was spotless when I got it back. I was very pleased!