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April 2025 by B B
We had an amazing experience setting up 2 new accounts at this branch. The banker was extremely knowledgeable, patience and very helpful in explaining and answering all of our questions. The manager took the time to come by several times and even did a follow up call. Definitely happy we chose this location!
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March 2025 by Tim Veldman
Terrible service. Waited in line for 20 minutes for a teller
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November 2024 by Cory Graham
I went in to deposit a check and ask a question about availability and was told they won’t know until they deposit it. And on top of that hat two tellers behind the counter and the guy was just flirting chatting away with one customer in front of me. And just walks away when she was done. Poor customer service here still.
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October 2024 by Ashley Plessinger
Why is this drive up ATM always out of service? It's unusable more often than not. And then when you go to use the "24 hour" ATM that's inside the building, their card reader is turned off. I've wasted so much of my time over the years coming here to deposit cash only to see that BOTH ATMs are inaccessible.
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July 2024 by Tray White
Too small. Long waits. 1 teller
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April 2024 by Sean McKenna
Always have had a great experience with this branch. Enrique always goes above and beyond to take care the customers. Very professional and great guy overall.
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March 2024 by Margaret Chavez
Great customer service. Personnel very pleasant and professional. Convenient location.
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January 2024 by Suleman Akhter
Very poor customer service, no one had there name tag in the cashier part, and everyone was playing around and talking with each other. And put a sign to go on next line which the line was very big. I was there at 12:30 if you want to check the cameras!!
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October 2023 by dylan chudleigh
Zeke is probably the best Banker I've ever had the chance to work with. Every time I come in there.. which is often.. he is always helping me. Great customer service. Solid person.
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November 2022 by Nathan Bauman
Horrible company
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September 2022 by Kristy Williams
I was so upset today with Chase that I went to the bank ready to close my account. I was furious about a situation that I felt wasn’t being handled accordingly. I sat down with Emmanuel Velazquez branch manager at this location and he changed my mind. He was able to relate to my situation and understood my frustrations. He sat down with me and fixed the problem and also help me set up my online banking tool. I can’t thank you enough Emmanuel for helping me understand how my specific banking situation worked and why I wasn’t being successful with banking with you guys. If you need help just ask for him because he will help you as much as he can and then explain to you why or what is going on without making you feel like your incompetent.
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August 2022 by Josh Akins
Bankers do not care about your time here. Went in 7/29 at 10am to speak to someone about my account and they told me there was 20 minute wait while I am standing there looking at two free bankers doing nothing of importance. Will be closing these accounts and taking all of my business to Wells Fargo where I never have to wait.
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July 2022 by Josh A.
Bankers do not care about your time here. Went in 7/29 at 10am to speak to someone about my account and they told me there was 20 minute wait while I am standing there looking at two free bankers doing nothing of importance. Will be closing these accounts and taking all of my business to Wells Fargo where I never have to wait.
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July 2022 by Joseph Pledger
The two most basic functions of a bank are to receive and give money. It says a lot when an American institution will take foreign currency, but denies legal American tender for the same long-term customer during the same visit. Chase once again proving they cannot support their own business and accept deposits from their customers. This branch writes internal policies that go even further than the already strict Chase agreement allowing them to steal customers money and also to simply not accept it on order to pay bills.
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June 2022 by Jeff Alleman
Another attempt to use the ATM, another fail! Currently at 50% success rate on actually getting cash at this location. Not the way to run a business.
