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February 2024 by Garrett W.
WOW I've never had such a good experience at a discount tire thanks to Ben and kevin got all my tire needs taken care of and very quickly. Thankfully they helped me out with a spare tire that was way to old!! and unsafe! Couldn't find a better price on tires then here, it really helped financially! 10/10!!!
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December 2023 by J
I arrived early in the morning. Nathan was very helpful and had a smile on his face. I was really happy with the service and the friendliness of the staff. Jon
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November 2023 by Joe Butcavage
Great service and great people. However, they do have free air and tire checkups . Due to the weather changing to cold,they had a line of vehicles that stretched out onto the main road. Looping the length of their entire parking lot. Causing quite the chaotic mess. IF you need anything from them in an emergency, then pick your time wisely.
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November 2023 by Sara Stollenwerck - Waymire
These guys are all great! They only had 2 out of 4 of the tires I needed they got the other 2 brought in from another store same day. I felt very takin care of. Thank y'all for the great service.
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November 2023 by PMcG81
I made an appointment online for the 8:45 am time slot. Mind you, the earliest available was 8:15 and then 8:30 then me, meaning there should have only been a couple people ahead of me and at the time I made the appointment, none of the slots had been reserved.I arrived at the scheduled time, checked in online upon arrival, (on time) and watched as I got passed by everyone who arrived after I did. I witnessed employees who were using their phones and others playing with each other and not once did anyone make any effort to communicate, although many stared right at me while others walked right past me staring.I waited for over 25 minutes and then left. The whole experience was a waste of time and gas and accomplished nothing, but at least I woke up early to be there on time.I will be using this location no longer.What's the purpose of scheduling and allowing people to check in online if you don't honor the appointment? Pretty useless in my opinion. I would not recommend this location.
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October 2023 by Juan Poblete
If I could give more than 5 stars, I would! Discount Tire cares about helping you solve your problem beyond just the money. Businesses like these make the USA Great. Congratulations to Hunter, one of the best associates there. If you need anything, go and talk to him.
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October 2023 by Nicholas
Nathan S. Has excellent customer service! I bought the unlimited rotate and balance package and they go above and beyond quality service.
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October 2023 by Andrew
Failed to repair, obviously flat tire. I came in with a flat tire. I had just pumped up and the technician said nothing was wrong with the tire. I tipped him five bucks, then left to Walmart where they found a nail and patch my tire properly.
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October 2023 by Loné •
Came to discount tire on 4918 Louetta Road Spring, TX 77379 to get a tire plugged. They did the service but tire was still leaking. Had to come back after they were already closed at 7:15 (store closed at 6:00PM) thank God they were still here and they decided to just replace the tire with a brand new one.Just because of that gesture from Hunter they have gained a new returning customer.
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October 2023 by Antonio Gracia Jr
friendly staff. they were awesome and quick to check the tire pressure on my vehicle.
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August 2023 by Dena Beaver
Staff was friendly and worked quickly to set our flat repaired. We hadn’t made arrangements prior to arrival, so I was prepared for a significant wait time. The Service Technician took my number and said that it should be ready in about 45 minutes. He said they would text me when it was ready for pick up. I left with my son to run errands and was completely surprised when I received a text that the repair was completed, it had been 25 minutes! As an added benefit there wasn’t a charge for the repair as it is covered as part of the service agreement when we originally purchased our tires from Discount Tire!
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August 2023 by Gregg Baird
My dad grew up in a small town here in Texas and I've heard stories about how the local merchants would go above and beyond in service - with a friendly attitude. That was in the 50's. That type of quality service is rare now but is available at Discount Tire. Honest, reliable and friendly, every time I've been there.
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July 2023 by Eric Bartholomew
Good price and pretty quick service. I pre-ordered tires and set an appointment. The day before I got there I found the tires at a better price, so I submitted that price online and they matched it.When I ordered the tires the website said they had them in stock, when I got there they didn't. So they upgraded my tires for free, and still matched my price.If I had to give 1 negative it's that there was no coffee.Very easy to deal with and I would recommend.These comments are my opinion. My opinions are based on my experience. Different people have different experiences and therefore will have different opinions.
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May 2023 by Rebecca Dubreuil
I had the unfortunate experience of having all 4 tires and rims stolen off my truck while staying in the area. I called and spoke with Kevin and he assured me he'd take care of me when we arrived, and he delivered on that promise. He went through my options with me and was patient with me when I asked for him to review them again. My brain wasn't quite processing at a normal capacity due to the circumstances. They were able to get me in and out of there within an hour and I was able to continue on with the remainder of my trip after it could have easily have been derailed. He even recommended where I stop along my route to have the lugs retourqued, knowing I was on a bit of a drive. To Kevin and the entire staff at this location, I can't thank you enough for making what was an incredibly terrible situation a lot more manageable. The Dave Matthews Band Fan Club thanks you for getting us back on the road in record time! :)
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May 2023 by Josh Barnett
Usually buy tires here and get pretty good service, however my wife went with our son and they not only tried the new tire trick on a simple patch job. Also refused to put back on car, along with not putting the wheel back on the tire just threw it in the trunk.
