-
February 2024 by Alfredo Sanchez
all the time excellent service.!!
-
February 2024 by Brenda Marino
Excellent ! ! ! They do a Great service in a short period of time ,
-
February 2024 by Mike Pongrass
Great service and great price
-
February 2024 by Tara Bradley
I was frustrated after having a blowout on New Years. I went to Discount Tire for a repair but needed a new tire. I received the best service by Ronnie! Great Job!!
-
February 2024 by Joseph G
Amazing service here at Discount tire, super caring and nice to their customers and they really work with you to suit your needs
-
February 2024 by I Love You
If you just need air, they use that as an opportunity to sell tires, not the place to go if you just want air.
-
February 2024 by SEBASTIAN STEPPER
Horrible experience. This guys abuse of women and teenagers. I send my daughter to fix a nail for small leak and 30 minutes later she arrived at home with new tire $120. I saw the nail just in the middle of the tire but the guy told her “is un fixable”. Money Money Money. Everything this poor people think. The guy crossing the street can fix the tire for $10 and in a few minutes. Discounts tire aggressive hungry employees ??
-
January 2024 by Vincent Upton
Chris and his team went above and beyond to find the tires I needed for my suburban. Had them installed and I was out the door in time to make my trip. Thank you for the amazing service.
-
January 2024 by J Hu Lse
Terrible experience every time I go here.
-
December 2023 by Esmirlon Miranda
Never come back, 3 weeks ago one guy looks like Hispanic, he didn't put air in my tires, and loosen up the valve center of my rear tires. No good ?
-
December 2023 by Destinyfourme P.
To improve customer service at Discount Tire, it would be beneficial for staff to acknowledge customers as soon as they enter the establishment. Instead of customers having to inquire if they are being attended to, a staff member could greet them with a phrase like, "Good evening, I'll be with you in just one moment." This approach is effective even if there are no customers at the register, as it makes customers feel recognized and valued from the moment they step in. Such proactive communication can significantly enhance the customer experience.
-
December 2023 by Living with Lauren
This past Sunday on the way to brunch with friends, my rear passenger tire popped as I was driving on Highway 59 right before the Hamilton exit. Luckily, I was able to drive to a gas station and get towed by AAA back home with no incidence.I immediately made my mind up that I was going to get 4 brand new tires. The two places I had in mind were Pep Boys and Discount Tire.I originally scheduled with Pep Boys because they had a buy 3 get 1 free tire promotion; however, the day of my appointment, I called to ask questions and the person who answered the phone was EXTREMELY unprofessional, rude, and argumentative. The person over talked me and didn’t allow me to even ask questions without cutting me off and seeming irritated.I was so happy I had opted not to pay online in advance because Pep Boys DID NOT deserve almost $900 of my hard earned money!!I immediately went to the Discount Tire website and booked an appointment for 4 pm on Tuesday. The Discount Tire website was far more user friendly than Pep Boys. I was able to get 4 tires for $100 less than what I would’ve paid at Pep Boys without a promotion and I paid online.Directly after paying, I got a confirmation text and email and Chris from Discount Tire called to confirm the details of my appointment. He was so friendly, professional, patient, and polite. The same exact questions I tried to ask the Pep Boys person were answered with no issue. Chris even gave me his cell number so I could send him proof of payment and my identification since I was having my car dropped off by AAA.Pep Boys quoted me an hour and half to install 4 tires while Discount Tires quoted me 30 minutes and delivered in that timeframe. I received a link to check the status of my car and when it was ready, Chris called me personally. I text him that I would come on my lunch break and he made no issue of it.Unlike the Pep Boys personnel who made it seem like a huge deal that I wouldn’t be available to pick up my car immediately after service, Discount Tire accommodated. When I went to pick up my car, it took less than 10 minutes to get my keys, my receipt, and go!Chris helped me and we met one another in person. He was just as friendly in person as he had been over the phone! I will recommend Discount Tire to anyone I know! Fast, friendly, professional, and great prices!
-
October 2023 by Jasmine Davis
Best location in the Spring/Woodlands area! You’re approached and greeted as soon as you pull up in the parking lot. Very knowledgeable, courteous, and timely technicians that prioritize customer service and satisfaction. I have a good experience every time I come here!
-
October 2023 by Thersa
I always go get my tires checked on my road trips and I also get all four tires filled with air. Guess what they check the air in my tires for free. Yes, free and they will let you know if you need new tires.
-
October 2023 by Anita Bell
I originally went to the location on 45 & Richey, and they sent me away saying they found no problems with my tires. The very next day, my tires were low again. I searched and found this location, and the tire specialist took all the tires off and found a nail. This is now my new location!!!
