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November 2023 by Alex Matamoros
Great service. Friendly, courteous personal. Unlike Foot Locker and Champs the young lady that assisted me answered all my questions and helped me pick out a pair of shoes that felt good.At the other stores the sales associates just pointed to where the Nikes were and walked away.
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August 2023 by Yesenia Ruiz
I will try to make this as short as possible. I placed an online order for three pair of shoes. Two were to be "delivered" yesterday 8/8/23 but when I opened the package it belong to another person. I called the main number and explained to them. I was asked to go to my local Famous Footwear and take the shoes and also get the two pair of shoes that I originally bought. Once in the store, I spoke with the Asst. Manager and explained the situation. He didn't let me take the shoes because that was going to "mess up" their inventory. Really?! He suggested repurchasing the shoes and get a refund from Customer Service which I had to do due to needing the shoes for my kid's school. Today 8/9/23 I called the main number again and told them about my refund and what the guy had told me at the store. They said he should have never done that and he should just let me take the shoes and not repurchase them. This made me so upset because of the guy's poor customer service and being an Asst. Manager! He was no help at all and never once did he apologize. This was already such an inconvenience having to go to the store because I have three young kids. I got the refund but I still can't get over how he handled the situation. Keep in mind that I purchase a lot from FF which I will no longer do for sure!
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June 2023 by Wayne Encarnacion
Nice selection of shoes and staff is helpful. Good place to pick out some quality footwear without paying too much.
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May 2023 by Bryan Fehrle
Great selection I wanted one of everythin!. Dave assisted me throughout my shopping with his professional knowledge and made shopping for shoes a pleasurable experience. Purchased 3 pairs of shoes, a few socks and some shoe cleaner he recommended that will keep my kicks looking fresh. Will definitely be back. Top notch service!!!
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May 2023 by Esther Acevedo
Need a better shoe selection and the staff needs to be more attentive to the customers’ needs.
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April 2023 by Andrew (Drew)
Staff was great. They helped me find the perfect gift.
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January 2023 by George Carl
Selection of shoes is very good and staff service is very nice as well.
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January 2023 by Luke Jones
Good shoes here and I like the service.
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January 2023 by kirbie johnson
Nice staff; wide selection of shoes, but mostly booties were sold out due to the cold spell.
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December 2022 by Cindy Russell
Was looking for a very particular shoe; that they didn't have. Nor do they carry my size. Plenty for others to choose from. Seriously priced. $$
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November 2022 by Ellen Marks
I love shopping at Famous Footwear ? ,everything is neat and organized.
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September 2022 by Mayra Rivera
Excellent Service the 2 cashiers were very nice and answered my questions.
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August 2022 by Dwight Osteen
Friendly and helpful staff helped my picky son find shoes at a reasonable price
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April 2022 by Jenny V
The store was clean and organize, some items missing but you can find other brands. The staff was helpful.
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April 2022 by Jessica Lukey
Clean, pretty good selection. It seemed only 2 people were on the floor the whole time so I wasn't asked if I needed any assistance, but I did hear them ask a family.
