FedEx Ground
FedExHours:
21200 Spring Plaza Dr, Spring TX 77388 Hours
About FedEx Ground
FedEx Ground is a delivery service that is generally trusted to deliver packages safely and in good condition. Many customers appreciate the reliable service and consider it a dependable choice for shipping. However, some issues have been reported at specific locations. One customer noted that the location is not open to the public, but after speaking with the manager, they found the staff responsive and helpful, which improved their experience. On the downside, there have been repeated complaints about drivers placing packages in unsafe or inconvenient spots, such as directly in front of garages or on driveways, sometimes near the roadway or out of camera view. One customer reported a package containing a valuable item was leaned against their garage, which posed a risk of falling, especially given their recent foot surgery. Despite multiple complaints, problems persist, and some feel the drivers should be more careful or even fired for neglect. Employees at FedEx Ground also report positive experiences working for the company, citing good benefits and a supportive work environment. Overall, while the service is appreciated, concerns about package handling at certain locations remain.
Most Recent Reviews
January 2024
The customer service is very professional, I wish all companies had staff like this.
December 2023
The customer service is very professional, I wish all companies had staff like this.
September 2022
Cecil helped us find our lost packages that one our neighbors was signing for and stealing. Very helpful
More Comments(116)
Nearest FedEx Stores
You May Also Like
- Spring, Texas