-
March 2024 by Kenna Castile
The only place I take my car to. Great service!
-
March 2024 by David Stuhlmiller
Great experience. Got started on time of my appointment and finished within estimated time.
-
March 2024 by Brian Gustason
Had an issue a few days ago but when I went in this morning Andrew took care of it and left a very happy customer . Andrew was very nice and respectful.
-
February 2024 by Gregory Pleasant
Excellent service
-
February 2024 by Trisha Hague
I made an appointment but arrived early and they took my car in and finished the repair before my appointment time. Great service!!
-
February 2024 by Angela Floyd
I have stopped trusting Firestone they want to git you in debt and I went to NBT
-
February 2024 by Tracey Richardson
This location seems overly busy but the techs don’t really care about your car or giving good customer service.They quoted me a more expensive tire that they had in stock rather than order a less expensive tire, which I found on their website.They didn’t bother to show or explain the invoice or even tell me the amount, I had to ask, nor offer me a printed invoice.But the car was ready at the time I requested.
-
February 2024 by Grace Edwards
The BestI came in knowing I had a problem with A tire, found out it was three. Thank God they found the problem and I’m not stuck in Houston traffic !!! Andrew Service Manger was the best !!!!!
-
January 2024 by Levente Laisz
They did a very good alignment on my 2019 Tundra with oversized wheels, I will bring my truck to this location in the future too.
-
December 2023 by Jorge Mendez
What terrible service at this location. I've had several issues every time I come to this Firestone. Including alignment not being done. Tire rotation not being done. Both if which I requested to have done on multiple occasions. Today I was told it would take 2 hours to replace One tire. I gave them 6 hrs and my car hadn't even made it in to get looked at. Never coming back! Go anywhere else!
-
December 2023 by GinaB Realty
No complaints, it was a Monday, felt wait time was a bit long today. Work completed, All good.
-
December 2023 by James D.
Got new TPMS installed, but I didn't want a mount and balance. So now there are cut valves bouncing around inside the passenger tires. If I was told those tires had to come off all the way, I would have paid the extra money.Edit: I brought new TPMS valves/sensors to be installed today. The noise I heard was not old valves, but broken new parts. I didn't want to argue about whether this was a parts or an install error. I just wanted a functional system. My new valves have been installed. Concern resolved
-
October 2023 by William Lester
The guy running the front desk was beyond unhelpful. He was framing his computer system problems like they were my fault. He was acting like his hands were tied when the more obvious culprit was his incompetence and lack of customer service. Even though we have Fleet Maintenance, I walked out 100% unhelped.
-
September 2023 by Big Dog
On a roadtrip and need alignment checked and a tire was losing air..Andrew and crew wheeled my 2012 corvette Grand Sport on to alignment rack checked alignment and found the small leak reapaired everything with a smile and very fair price..would definitely go back there for service...
-
August 2023 by Superior Trucking Authority
Talked to someone ten minutes ago and was told they had plenty of time to check out my step sons car. I told them him and my 7 year old daughter would have to wait. When they drove up there, their story changed from yes we’re slow and fully staffed to , it’ll be a 4-5 hr wait… inconsiderate and worthlessService: Electrical repair
