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September 2023 by Samaris D.
The gym is very nice with plenty equipment. biggest problem is the gym is ALWAYS late on opening (ex today it's supposed to open at 7am it's 7:40 still not open) people are always waiting outside and this happens pretty frequently since I've been here for a year now , it's ridiculous
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August 2023 by Edward B.
not a horrible gym just a little crowded with machine in my opinion. I had a delightful workout.
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August 2023 by Jesse C.
I don't ever post reviews but I am compelled to because of the way this gym operates. They always fix broken equipment promptly, are constantly cleaning and recently added additional equipment that is frequently used to prevent anyone from waiting. I prefer this gym to any other in the area including Lifetime!
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August 2023 by Suzy C.
I had joined this gym right when it first opened and it was great. I expanded my membership to include all locations. The one off of Rayford/ Sawdust was updated, making it much nicer. The location in north Austin is pristine! HOWEVER, sadly my main location at Champions started going south and eventually I cancelled my membership. And honestly I don't think it had anything to do with staff- who were always friendly and I constantly saw the manager making walk throughs. A cleaning lady was always there cleaning and disinfecting the equipment. But at some point the clientele started changing and it really started feeling more like a meat market. They started playing less rock and more Top 40/ mild hip hop. Some of those songs and their respective videos blasting on the screens were extremely inappropriate. Frankly, I don't want to see some chick on a screen twerking in my face while I'm doing cardio. This bad music was often so loud I had to put my earplug volume on super high to try to mask it. I think that coupled with the basketball court (which became a local hangout of sorts of), the cheap membership prices, contributed to a shift in clients. My 20yr old son also ended up cancelling his membership for the same reasons. I had not issues with cancellation as some other reviews here claim. Just called them and it went super smoothly.
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August 2023 by Camera M.
When I first wanted to sign up I told them I wanted to use the basketball court and they told me I would have to pay for the premium membership which is 2 times more expensive than the regular one !! And I was fine with this as it is considered a "premium amenity " so after purchasing this expensive membership I used it and I saw the basketball court was filled with over 50 people !! That DO NOT PAY FOR THE PREMIUM MEMBERSHIP it's packed all the time and I can never use it due to this it isn't fair that people who don't even pay the same price as me get to use it and they do nothing about it they have the doors wide open and the scanner just tucked to the side and they allow anyone to use it which is why it's ALWAYS packed and members like me paying the EXTRA price don't even get to use it as they have no authority in enforcing they're own policy which ruins it for everyone else after letting the front desk know they still haven't done anything about it and I tried downgrading my membership as anyone is allowed to use court apperently and they wouldn't let me this isn't fair and it violates my policy contract with them this is completely unfair and unacceptable and I expect something to be done about this !!
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May 2023 by Banh S.
Covid is over and hours of operation is horrible. I went to eos their gym open 24h and equipment brand new and clean.
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May 2023 by Remy C.
This company violated my contract but yet I'm supposed to be happy.....Amenities are decent, price is outstanding (Good)The cleanliness is not so great, gym hours are trash, and due to hours being trash this place is always packed.(Bad)When I started this gym a few years ago this gym closed at midnight which was amazing. Then Covid happened and they realized they can make the same money with the fraction of the old hours of operation. When I signed the contract it was because the price and the hours.... They violated my contract and this company and I realized this company really doesn't care about their customers.
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May 2023 by Ruben R.
Very old equipment super crowded. People not friendly at all. I only lasted 2 weeks. Cancelled after 2 weeks and still had to pay $50 extra.
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April 2023 by Lauren L.
I'm giving this 2 starts because they have pretty good equipment but you get what you pay for. it's very inexpensive and i personally as a female wouldn't go there alone wether or not there's a women's section. lots of creeps and kids who don't know what they're doing the vibes are very off with the customers but the employees seem to be very nice! if you're looking for a quiet environmentand you're okay with men staring you down this is the place for you.
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March 2023 by Heather Janae
Love this gym! They offer so many classes - there’s really some thing for everyone. Staff always make you feel welcome as soon as you walk in the door. Great selection of equipment. The manager, Justin, was very helpful and knowledgeable. Highly recommend that you check this place out :)
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February 2023 by Nic M.
This gym is located in a nice area. The self check-in via app on your phone is a plus. Front desk staff is welcoming upon arrival if not busy tending to a customer. This location is equipped with a small movie theatre that has a big screen, a few bicycle machines,stair masters,and treadmills. Also, it has women and men locker rooms with a sauna and shower area/private dressing rooms, a basketball court, onsite daycare, free weight stations, and two aerobic areas(one with boxing classes). Just an fyi, some classes you have to pay for. Around 12p is the best time to go because it is normally not packed around then. On Saturday nights however, it is like going to a club lol.. so if you don't want to have to wait for a machine do not go late on this day.
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February 2023 by Debi Pena
It’s got a ladies area to work out people are friendly I wish it stayed open later
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December 2022 by Ann Williams
Very friendly staff, clean and loved the group class.
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December 2022 by Ed B.
The pros: `There are a lot of machines and plenty of cardio equipment. If something you want to use is busy, it isn't difficult to find a second (or third) choice. The cons: Whoever entered my banking account info did it incorrectly, so that after a couple of weeks, when my monthly payment was due, they told me upon check-in that my account was suspended until I corrected it and I would receive a late payment. I told them I was not about to pay a late charge for something their employee did incorrectly. At first, the front desk would not admit it was their fault, but I finally got it straightened out and was not charged for their mistake. There are lots of kids (college or high school age) working out at the gym. They have a right to work out, of course, but they sometimes get in the way. They installed their Smith machines backwards (wrong side facing the mirror) so that they can't really be used properly. You have to sort of take your chances. After about the first week, I asked someone at the front desk if there was a pullover machine. After explaining what a pullover was, they told me "no, they didn't have one." I found the pullover machine a few days later. There is a lot of wasted space at this gym, at the front and on the side and back wall near the basketball court and beyond. There is a row of desks for no apparent reason, plus some empty areas that are not well-used. The free-weight area is very badly organized. The dumbbells need to be grouped with the "lighter ones" and the "heavier ones" closer to their respective areas, so that a person does not have to, for example, walk way down the row to the other end of the racks in front of people working out because they are going from a 35 to a 40 lb weight. Also, some of that wasted space could be used to better organize free weights so it doesn't always feel like you're standing in front of someone lifting, making it more of a rectangle than a big square, as it is now. Some of the clientele is a bit sketchy. I've never been to a public place, including my former gym and everywhere I shop, where I see so many (mostly) guys wearing gun nut or fake patriot symbols on their clothing. Guys sometimes crowd around one mirror in the restroom to look at themselves or try to take selfies, getting in the way of a person trying to pass through to use the restroom or wash their hands. This is the worst gym I've ever belonged to where people don't wipe down their equipment or put their weights back properly. I think it's full of people who must've failed that toddler test where you put the pegs in differently-shaped holes, but maybe it has something to do with the sketchy clientele. Along with the clientele not putting the weights back properly, I don't know who works here who actually goes around and does it, because I never see anyone who works here out on the floor taking care of things. So...I signed a year contract, mainly because it's the shortest drive to this gym from my place, but I'll probably go to a 24-Hour Fitness in the area when this is up.
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October 2022 by Walter R.
wow i really had a bad experienced with the manager and the stuff!!! i went to cancel my membership i went not even more than 2 days because i didn't like it then I let other 2 months of charges and i didn't even complained that i wasn't even going to the gym but when i tried to cancel my membership they told that i have to pay 50 dollars for each account but when i opened the accounts i asked the person, if i want to cancel it theres no charges or nothing he just said no just come and we help you with it but when i went there the person that was in the front is very immature and childish i was trying to understand why have to pay 50 dollars for each account when they said that it was a plan of 2 in one!! and i was asking the guy in the front trying to understand why i have to pay and i asked him hey i can talk to the manager maybe he can give me the answers that i was trying to understand they dont have the maturity and they get to emotional even they started trying to escalate the situation, I asked the manger hey man i dont get why i have to pay to cancel and can you explain to me, he came very agressive and with a lot of ego saying oh because thats the terms and conditions they didn't even said that when i started the subscription, and i asked him again but why even that i didn't come the last two months and i was paying for it, he said yes you have to pay for it thats the rules i was confusing and he started getting mad because he thought i was giving him attitude the manager needs alot of self discipline , he said oh well i was trying to help you but you giving me attitude thats when i said im just trying to understand, he said oh well you like the other ones that doesn't want to pay for it i was trying to help you but you giving me attitude with a very rude tone and alot of ego i know sounds funny but i told him hey calm your emotions because he was getting irritated, even that i saw him before he come to me sitting in the office watching his phone legs on top of the desk, and he came agressive and after i said control your emotions because i was really impressed about the costumer service and the garbage that they have with subscriptions, he told me you don't tell me how to do my job i dont go and tell what to do in your job and i was like wtf , then i proceed and tell him can you gave my information or numbers so i can call costumer service he said costumer service close now, then i proceed to ask him again to show me my plan and he said you under a contract for 12 months and he showed me the screen i read it and i told him oh sorry maybe the last guy when i came didnt told me that and i proceed to pay him in cash!! becarefull people sometimes we go with good intentions and the most razonable way and some other people doesn't have the knowledge about self discipline and how to control any situation in any circumstances!!! i wish i could go back and record everything it was full of bs. If the gym got cameras better check it to see that it's not lies !!