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August 2023 by Luis Elizabeth
Peter helped me locate parts today and I wanted to say thank you! He's a very knowledgeable and friendly person with great character. I greatly appreciate his help in the parts dept!
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June 2023 by Joshua Wade
The only place I could find that had what I needed in stock in all of Houston, surrounding areas, including all the way down to Galveston.
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April 2023 by Google user
Finally found a dealer on the North side for parts that knows customer service and knows what they are doing. Came in there this morning 4/17/2023 and a lady by the name of Traci was working the counter. She was on the phone with another customer when I walked in but she still acknowledged my presence. She was very helpful in not only finding the correct parts I needed by my description but I went ahead and had her set up my commercial account as well. Because of Ms. Traci, Planet Ford just gained another customer.\\n\\nThank you Planet Ford for having a great group of parts techs.
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April 2023 by Josh Gokey
Finally found a dealer on the North side for parts that knows customer service and knows what they are doing. Came in there this morning 4/17/2023 and a lady by the name of Traci was working the counter. She was on the phone with another customer when I walked in but she still acknowledged my presence. She was very helpful in not only finding the correct parts I needed by my description but I went ahead and had her set up my commercial account as well. Because of Ms. Traci, Planet Ford just gained another customer.Thank you Planet Ford for having a great group of parts techs.
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March 2023 by Chris Gavlik
The only Ford dealer I'll get parts from. Peter, Juan, Troy and everyone else are always super helpful.
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October 2020 by Hatem Mohamed Shawki
Didn’t try yet
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June 2018 by Joshua Barton
Horrible service department! Told my wife she needed a new engine! I changed the oil now it runs, drives, and sounds like new! I took my wife's truck to them on another occasion and they said she needed a new transmission! I changed the oil on the transmission and now it drives and shifts gears like bran new! Both occasions we sat for 6-8 hours without any vehicle and no updates on our vehicle! When I talked to the service manager about these situations he called me an idiot and told me I didn't know what I was talking about! I'm a Ford certified tech with credentials! NEVER DOING BUSINESS WITH THEM AGAIN!!!
