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February 2024 by Party Crasher
Unique styleBeautiful setupFriendly staffPricey but it’s the brand with unique designs
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January 2024 by Erica “Pookinopolis” Branch
Abby was very helpful and we found some cute things! Store was nice and clean and staff was friendly
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October 2023 by Linda Keck
First time to shop at Free People. I will be going back there to shop. Outstanding customer service. Great atmosphere. Clean and prestigious store. Would recommend to family and friends.
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October 2023 by Alejandra G. Jimenez
Employees were VERY unprofessional, when I asked them to check if they had certain item in stock seemed like they got bothered I asked ok, no big deal. But after that, I was browsing the store & It felt so awkward like they were following me out, or waiting for me to leave. Just very unfriendly. Bad customer service. I Will not go back.
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September 2023 by Violet Strain
Clothes are super cute but very expensive! The store is very pretty on the inside and there are plenty of places to sit near the changing rooms.
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May 2023 by Tana P
Walked all the way through the store, not 1 person said hello. ? left without buying anything.
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April 2023 by karen alvarez
this location is horrible , I don’t know if being Hispanic played a big part of it but I was walking Around with my little sister and all 5 girls did not whatsoever ask us for help they just stared at us wrong and followed us all the way out the exit , this location needs new employees and new management I have never felt the urge to get out of a store so fast.. this is the first store where I am not greeted or anything just being judged the whole time and I was definitely looking forward to buying something worst experience of my life!
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March 2023 by Michaela Smith
Went in this store and employees were rude and annoyed.
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February 2023 by Ginny W.
One of a kind clothing, with great feel to the fabrics.
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December 2022 by RVLife MOM
I am a full time RVer and am obsessed with free people. My favorite brand… this store location has Zero customer service skills. 4 girls in there one gave us a dirty look as we left. No one asked us if we needed anything no one greeted us even though there was a girl right at the entrance. The store was empty, no other shoppers but myself and my daughter. I purposely didn’t buy a thing based on our experience here. I purchase from free people all the time but this location I will never return to. These girls need proper training on customer service BIG TIME.
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November 2022 by Ayut senff
Been here couple times in the last few weeks, the girls who work there are not really nice, they look down on you. I felt not welcome
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September 2022 by Valeria Urdialez
The employees followed me around the store the whole time I was shopping. Every time I picked up an item of clothing, an employee would run up and ask if she could take it to the fitting room for me. When I informed the employees, I wasn't trying anything on, they offered to take it to the cashier and hold it for me. I probably would've spent more if the experience wasn't so uncomfortable.
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September 2022 by Mallory B.
I went to the store to buy some new shorts and I thought they were on sale and instead of the lady telling me no they aren't and making me pay full price she gave them to me for the sale price which I thought was sweet! The following week I went back because one of the pairs of shorts hemming came loose so I wanted to exchange them for a new pair and the manager told me I needed my receipt so I gave it to her and she said she could not exchange the shorts where the hemming came loose after ONE DAY OF WEARING THEM because the lady who gave me the discount at the time of purchasing them shouldn't have done that and there's nothing she can do! This is very bad business! They always say to bring your receipt yet having my receipt did NOTHING.
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August 2022 by Jennifer Poole
I love stopping in when I have the opportunity. The clothes are cute, and you can find a gem at a decent price every now and then. The staff is incredibly helpful. They are very friendly, and all smiles. Hard to have a bad time in here.
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August 2022 by Cyndi Jordan
Didn't hate it, didn't love it but a friend was visiting & she wanted to check it out. I had no intention nor interest in anything but she loves seeing all things retail...so that is the only reason I went inside.