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July 2025 by Katie Gallien
So I’m in there last week to buy a switch game. Their system freezes AFTER my card had been charged but apparently before their transaction completed. Needless to say, a week later and I am still out over 50$ and no game. Was told 3 different things by 3 different people there. Add insult to injury, their corporate people have yet to email me back.
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March 2025 by Jay Alsanders Sr.
They open to darn late
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March 2025 by nathan gandara
Lots of thrives doing shady stuff there to profit and make double the wages from one job. Stores dirty they should clean up and leave other peoples stuff alone.
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February 2025 by Kyle L
Just a store that has employees with zero integrity. Waited outside for an hour or so for a new product to be released. Had a buy limit of 2 but that wasn’t the issue. The store reported the night before release that they were going to receive 20 orders from distribution.. they ended up only putting out 10 the morning of release. Either the employee who answered the call threw up a random number or they were holding stock to the side for themselves as a “first dibs” situation. They did not speak up after being called out for their 20 suspected boxes so made the situation even less integral.
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December 2024 by Daniel Hart
Great service!
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November 2024 by donnie Martin
Matt took care of me today. He was respectful, polite and efficient despite being the only one working tonight.
Pretty sure he deserves a raise. @Gamestop
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November 2024 by Erin Bauer
Horrible experience today. If I could give 0 stars, I would. My husband bought some Pokémon packs this morning at 6am online. When we went into the store on Kuykendal to get our order and the guy Matthew (per the receipt) said “sorry..a streamer came in who opens the packs online and bought 9 of the obsidian flames pack and 8 of the paldea evolve pack, so I had to cancel your order.” No!! That is not okay!! I called another game stop and they said there was a limit of 5 per person. Absolutely ridiculous. We will NOT be going back to that location. He gave the WORST customer service I have ever seen.
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May 2024 by Sami A
Great place for V games
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April 2024 by Donald Frank
Real nice dude was a lot of help
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November 2023 by Jonathan Edwards
Went in to pick up my online order and everyone was nice, friendly and helpful. I was in and out within 2 minutes
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October 2023 by Yenny D'Angelo
Horrible place the guy behind the cashier was extremely rude he didn’t want to help us at all young black male he was whole time watching his phone I ask question and he told to was self explanatory and plain horrible I would never be coming back to these store horrible hire people that actually likes there job he look like he haven’t showed in days.. I was trying to buy a present for my son for his bday was looking to spend 600 on the new PlayStation. He ruin it for us.
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October 2023 by Jeffrey Cimpson
Employees were rude, and ignored me while I was waiting at the register. Not only was the customer service awfu. It also seems like the employees didn't have any people skills. The employee who finally got to me was on his phone the entire time. I am surprised that someone actually hired them. Never coming back.
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October 2023 by Ave' Thompson
I went for someone else, not myself.
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September 2023 by n Kid
12:35 pm and doors locked . Hours posted say they open at 12 pm. 3rd time this happens . They need to hire better employees. What a joke of a business. Oh well ended up ordering online instead from Wal Mart. You just lost a customer. Keep operating like this and you will shut all your stores down
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September 2023 by David Branam
Not open during their own business hours. Major staffing issues!
