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November 2023 by Google user
Attempted to take a truck full of donations to drop off at 5:35pm on Sunday November 5th. Found a single employee working the location and she flatly refused to accept our donation of clothing, home decor, and toys. She gave every excuse under the sun on why she could not take our donation. First she said she was by herself and couldn’t accept the donation. The second excuse was she couldn’t leave it on the floor. Third excuse was she had to clock out at exactly 6 O clock. Overall it was a total inconvenience because this woman did not want to do her job don’t waste you time donating here.
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February 2023 by Chris Faltisek
It's Goodwill. What else are you supposed to say?
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January 2023 by A M
Curbside drop off
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November 2022 by Terry Chapa
Great store
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February 2022 by P B
They need more help with donation
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October 2021 by Carly D.
I have shopped at Goodwill stores for years and all over Houston, never have I had so much BS from rude staff before. Ive bought dvds here that were different movies then the case in or some no dvd disc even in it. My fault for not checking ( although i feel they should when putting them on floor) i recently purchased a lamp shad along w clothing items and when i purchased the shade i SPECIFICALLY ASKED if it didnt look right could i exchange it and was told YES! Well today I went in to return 2 clothing items and the shade. The shade i was told they dont do exchanges on those items. And then they returned the shirt but the jeans they wouldnt. The reason ing was the paper tag w size was missing. Although as the employee pointed out himself their sign sys clothing w ORIGINAL RECEIPT! AND COLOR TAG ATTACHED. THE COLOR TAG WAS THERE. AND I DIDNT THINK ABOUTI AT THAT MOMENT BUT THE SHIRT WAS EXACT SAME WAY AND THEY TOOK IT NO ISSUES....what a bunch if BS. Wont ever come back to this location
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July 2021 by Pat B
Nothing to say really, it's a drop off place, clean and neat.
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January 2021 by Selena T.
So for a company that gets there entire inventory for free. They sure like to upsale everything. This seem to recently change. There prices have gone up at this location are seriously couple dollars from original price or same price someone selling online. Not what it's been sold for what they asking for. There stuff animals are up to 5 dollars. Worn out shoes expect to see prices at 20 dollars. Even kids shoes lol just saw and old beat up pair of converse 18 dollars lol. Something fishy happening at this location also someone please tow the manager black jeep. They take 4 spot in the front of the store. I go there once a week and it's always park in the front row taking up 2-4 stop. We get it u just bought it they need to learn to park.
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December 2020 by Jesus Morales
This place you can find good clothes, electronic, and more, a good prices, also they sell movies and books..
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December 2020 by Kareem Heshmat
Only for drop offs.
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July 2020 by Lori Cervantez
Easy drop off
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June 2020 by Linda G.
Every time I've donated to this Goodwill, they are always very polite and professional.
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February 2020 by S. D.
My son and I tried to donate a truck full of furniture. A young man and an older gentlemen came out to assist us. I asked the young man for a receipt and he handed it me and said nothing. When I turned around I saw my son was having to move the furniture himself. I went into the store and purchased some merchandise. When I returned to our truck I noticed the bed of the truck was still full of furniture. They told my son he has to move the furniture into the building himself! What were they there for? I will never donate or buy anything to Goodwill again.
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August 2019 by Vouge Donuts
Greedy, only want to make money off you!
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March 2019 by Robert Williams
Friendly staff, curbside service, quick and easy drop off.
