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October 2025 by William Brogdon
Great location, friendly staff, and very quick service. Very happy with my experiences having prescriptions filled----just another part of HEB that delivers great goods, great prices, and great services!!
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September 2025 by O M
Good customer service and selection of medicine in stock
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July 2025 by S E
What's not to love about HEB
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May 2025 by Mario Camacho
Worst service imaginable. Everyone is rude and impatient. Unwilling to answer simple questions and treat you like your garbage. Pharmacist does not what they are doing, save yourself the hassle, and probably your life and choose a different location to get your medication.
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April 2025 by Damien Olson
This HEB provides the best customer service I have ever seen at any HEB.
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January 2025 by Kitz Villznovich
One of the locations we prefer to pick up our prescriptions. We enjoyed the staff and Clarissa is such a helpful associate. Our prescription is always ready and her attitude towards customers is amazing.
All staff are wonderful even the drive-thru.
I appreciate each of you.
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January 2025 by Ruth Culverson
Over the years the staff at H-E-B Stuebner Airline and Louetta have always been top notch professionals! A special thank you to Ian and PK who assisted me with my prescription after my problems with Kelsey-Seybold Pharmacy.
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November 2024 by Jay
Havent had any probs to the bad reviews pharmacy industry as a whole needs a reformation
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November 2024 by Cathleen Viator
My closest HEB to my home. This location needs to take out all shops next to it to expand. Gosling did nothing to alleviate how busy this store is or worse how dangerous the parking lot is & how many people are hurt or killed in it. They run out of so many items over their busy weekends dont bother going to shop there from Sunday afternoon til Wednesday because they will be low or out. I just recently have been giving up on it and picking up at Gosling location since now am working that direction. At least I know they’ll have what I need in my order most times. I also loathe how both side doors are locked up at 6 pm sharp and everyone has to enter and exit through center like this area is dangerous. Oh yeah correction. They have been robbed. Gosling is better.
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November 2023 by Javon S.
I ordered delivery on 11/5 and requested the plant based Philadelphia cream cheese. When I received the item it had been expired for over a week (10/28/23). I contacted customer service and she said it would be delivered the next morning (11/6) and she stated she left a note for the store to check the expiration date. Today, I again received that item and it too expired on 10/28/23! When I contacted customer service again, the response I got was " all of the items must have the same expiration date." This is completely unacceptable!! What if I hadn't even looked to make sure the expiration is good? How do you allow an expired item to sit on the shelf for that long? I am utterly disgusted and will not be shopping at this location again!
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October 2023 by Lynette Davila
Very nice and respectful staff.
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October 2023 by cyndi shaft
Always on top of it
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August 2023 by Koren R.
Jacob deserves a raise. Without even asking he took my basket and loaded everything up for me. I mean I can do it myself every single time, but it was nice to have somebody do that for once, because today has been a long day, and he made my whole day just from that small act of kindness.
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August 2023 by Deyla M.
Just getting back from the HEB on Louetta and I just want to give recognition to an employee JACOB that was out in the heat collecting carts. When my husband and I got to our Jeep two our two toddlers and infant he insisted he loaded our groceries for us so we could get the kids into the car. He did not have to do this and could've just gone on with collecting carts but he went out of his way to be kind and give us amazing customer service. I WISH I carried cash to tip him!! It was so unexpected and helped us so much!! nextdoor.com/p/4sqw56H7K…
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August 2023 by Cheryle T.
As a new resident here to Houston, I'm on a mission to find my go to's. My daughter says HEB is it. Ok we shall see... yup it is and I'll tell you why, I'm an avid Steel Reserve 211 beer drinker very hard to find here, I met 'Raul' who gave me his business card so I could check stock before I drive all the way there. That's what I call customer service!! Thanks Raul!! See ya Saturday
