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March 2024 by Allison Moeller
They were so quick, kind, friendly! They also communicated really well with the status of my vehicle!
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March 2024 by Javier Hernandez (Jav)
Staff was quick, communicated all services & recommendations very well. It’s a clean shop also.
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February 2024 by Lauren Stancil
The young man that helped me Sunday was GREAT! He was attentive, answered any questions I had, and made sure I was all set until my next scheduled maintenance visit. Sad I don’t have his name to include but he was fantastic. Michael who did my inspection was also fantastic. He did the inspection quickly and even made it fun for my kids too. I’ve been coming to this jiffy lube for 3 years now and this past Sunday was a stand out visit for me shows exactly why I continue to choose jiffy lube.
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February 2024 by Terri Lowe
I have been here three times now and I have not been disappointed!! Great people and a wonderful manager! Thanks so much!
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February 2024 by Frank Gomez
Took my truck in for an registration inspection. No problems on vehicle or check engine lights, yet, they failed my truck because of tint on window was too dark. The guy could have told me it wasn't going to pass because of tint. NOPE.... let's proceed and charge him $25.50 first and make a profit.customer service would have been a zero, but not an option.
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February 2024 by Ronica Blackmon
Awesome sauce. Very polite and friendly.
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February 2024 by Ashlei Moore
On February 28th at about 9:15am I went to Jiffy Lube # 3286 195 Cypresswood dr spring Texas) first time coming. When I arrived the manager came to my car and told me to go in and have a seat . I promptly asked him about pricing. He guided me to a young lady she was very nice however I told her I was using Groupon and asked do they take it she said yes I asked again to make clear so it would not be any problems before I paid Groupon. However when I went to check out I was told by the manager ( white guy slightly bald with beard) they don’t take it. She took accountability and told him she told me I could use it and he stated I could not. Come to find out it was a Florida location. Things happen mistakes happen I wasn’t mad up until the manager showed no empathy after the young lady said she told me I could use it.. he acted uninterested and like he didn’t want to talk .. also abruptly told me to move so he could check out the next guest. I didn’t like his approach on that. I was a little frustrated with how he handled it. Never apologized, never made me feel valued, he just wanted me to pay which I had no problem with doing so. The customer service was terrible after 10 mins of trying to figure out how to get my money back & finally did I went to check out and he told me the best he could do was $78.75 and in my opinion that was unacceptable being that i was told originally I could use Groupon Price which was $69 dollars total. I’m very big on customer service I have been in the industry for about 20 years and I’m very passionate about great customer service. In my opinion he is not management material he needs more customer service training. I will never go back again however Mike and the young lady who originally helped was great.
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February 2024 by Samuel B.
Got helped by Jacob with my state inspection and had an awesome visit. He's informative and polite. Will be returning.
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February 2024 by Bill Murphy
Excellent service! Quickly went in for an oil change and tire rotation. I was out in 20 minutes. The state inspection machine was down. But that is not anyone's fault. They said it probably up and running the next day
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February 2024 by Michelle Domnanish
Great experience ?
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February 2024 by dennis scott
Fast and easy great place great worker's
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February 2024 by Monica Ellisor
Oil change were done in no time went over and beyond as always.
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February 2024 by Sammy Ortiz
They were very professional and friendlyServices: Tires
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February 2024 by jerry hanks
Outstanding service every time!!!Service: Oil change
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February 2024 by seane kinney
I've never been so upset with a service before. First I took my van in for an AC issue. I took it back in for the same reason after three trips, they still not fixing the problem yet still telling me they did. I decided to check my vans cabin filter to find out they took it out at some point and never put it back. Called them to get that handle .... It's been a month "waiting" for the part to come in. And I've been informed I have to pay for my cabin filter which they took out without telling me in the first place.