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December 2023 by Maz Khan
Sheila usually on the morning shift - I went to head to the restrooms and she told me to hold on to make sure there was toilet paper (the store had just opened its 6am) I mean that’s going above to just be nice
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November 2023 by Marcus Trevino
Kroger has become my preferred shopping destination due to its extensive product selection, fresh produce, and competitive prices. The friendly and helpful staff contribute to a positive shopping experience. With a commitment to quality and customer satisfaction, Kroger has solidified its place as an essential stop in my shopping routine.
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October 2023 by Sarah Elizabeth
There were zero produce bags ? other than that pretty typical Kroger visit
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September 2023 by Jazzy
Horrible Customer Service by the Management team here.I had literally about $350 worth of groceries on the register belt purchasing the items,the Ribeye Steak didn't ring up for the Sale priced , management came up to assist the cashier( whom was nice )and yelled at me & stated "WE RAN OUT OF THE $4.99 STEAK YOU HAD ALL WEEK TO PURCHASE IT..I was so shocked like how rude..all he had to say was that wasn't the ones that was on sale.. because of the horrific customer service I decided not to purchase anything this was 09/05 at about 10:00 pm .Horrible customer service but the cashier on register 15 had good customer service...maybe he needs to be the manager.I will never ever shop here again.Heb will get all of me and my families business.
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August 2023 by Nick Cubito
I always buy my wine at Kroger, its the Caviat pino and I like how they have a bigger seltzer is in the fridge. I love HEB but they always have it not cold.
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August 2023 by Eric Vaughan
Disgraceful customer service at the self check. At least the representatives could show a little respect while we are doing their job for them. HEB is getting my business from now on.
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June 2023 by Allison Tobin
Produce has been good. Grocery pick up is convenient but there is ALWAYS something wrong with the order. Either wrong items or missing items. Today 1/2 of my large order was not there. They should have offered to deliver the items rather than giving a refund or having me drive back.
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April 2023 by Robert California
Horrible service provided by the Manager during self checkout. Enforcing limit buy policies that aren't stated anywhere near the product while buying but wants to enforce it during checkout. I'm a regular customer at this Kroger for my business but never again. Management needs to properly train and teach their floor Managers how to deal with customer.
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March 2023 by Rita N.
Service at this Kroger's has declined greatly. They only have one cashier open, and one that does not have his light on, and is discriminately taking people he chooses. The line was going all the way to the end of the isle!
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March 2023 by James Goode
I called this place “Desert Kroger.” my family likes to use Kroger to get their glacier ice water, however, this Kroger never has water. It is always a wasted trip to this one. I recommend the Kroger on 249 at cypresswood or the Kroger on Champion Forest at cypresswood – neither are a desert.
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February 2023 by Steven
They take way too long on reordering items especially frozen foods and dairy. HEB is cheaper has more options and a higher q
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February 2023 by A.J. J.
Nora in the seafood department has a very rude and awful personality. She's a hateful little employee. Don't work in retail if you are going be like that. I Hope she gets fired. Nora is not doing the full, fresh and ESPECIALLY friendly aspect of the kroger experience. Do not shop here. Please take your business elsewhere.
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January 2023 by Robbie Robinson
I used to be a loyal Kroger customer . As of today I am not. It is very convenient to go to Kroger's and have my family's prescriptions filled while shopping. Unfortunately Kroger's no longer accepts cigna's healthcare insurance card. I can't afford to pay full price for some of my son's medication. So as of today I am now going to HEB since they accept my insurance and its convenient for grocery shopping.
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January 2023 by Gloria Velez
Did a pick up order and came home to substitutions!Absolutely livid right now because they failed to inform me so I could tell them to take it back.I also says our no subs and what do I get ?After spending over $300 of groceries I would think they would get something right.Will never do a pick up order at this store again.
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January 2023 by Cosmo Vlog
Called ahead to check if they had any Cannolis available. The woman that answered was as serious as a cop pulling someone over in a school zone that was speeding. Went and no one attended us even after calling another women over to see if she could help, nope she didn't even look up and kept doing her thing so I had to move to the other end of bakery to speak with the other employee in bakery and the women lacked attentiveness, she seemed like she didn't even want to help, she grabbed a box to put a connoli and mumbled something to the other women who didn't even help us. Str8 up trash ? mind you the Cannoli was soggy, never showing up there again ?