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January 2023 by Cindy Hamilton
I rolled my foot and made a quick trip to Urgent Care … was told by Dr. there that I did not have a break but badly damaged ligaments and tendons . They did not offer any “walking boots “there but was told I needed to get one on my foot ASAP til I could get into a foot specialist.I sat in the parking lot frantically calling every medical equipment supply co. within 20 miles. Several were out of business and 2 had very immature people on the phone to answer my questions . One said they could read a brochure to fit me and the other said “ we just sell the boots - we don’t fit them “!As GOD would lead me I called LEGENDS MEDICALSUPPLIES. The sweetest voice answered the phone -Jennie who told me I was welcome to come then and the man that is a “fitter” could gladly take care of me. My friend drove me there and we were met with smiles by Jennie and Seth ( owner) . Seth fitted me in the boot and gave me important information and instructed me to Rest, Ice, Compress, Elevate until I see the foot specialist.They kindly filed my insurance for me as well. It was a long day that ended on a positive note thanks to these two professionals who really care and know the meaning of Customer Service .I highly recommend LEGENDS MEDICAL.Most Sincerely,Cindy Hamilton
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November 2022 by David E.
I sort a closer means to manage my sleep therapy supplies. However, I'm not sure if I made a good decision. My suppliers have yet to be shipped, nor does it seems to be an effective system to manage the supply schedule. I started calling in October and was told my supplies would be shipped before Halloween. I called last week, and the person I spoke to had no records of me calling nor has my supplies been shipped. My fault..I didn't get a name the first time. Was told my supplies would go out on that Friday, and I would get a call to confirm the shipping information. It's monday, and I've not gotten that follow-up call, and the phones are going to be a full voice mailbox(all day) Since this is covered by my insurance, I'm confused with the delays and lack of care for supplies that are important to your client's welfare.
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January 2022 by Carla Gomez
Legends has awesome customer service! I filled out their online form with some product inquiries, and they responded with great information within 12 hours. Then, after a brief call, they helped me order what I needed in a timely manner. Shout-out to Jenni for all of her help!
