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December 2023 by R C
My dog locked himself in car, we live in Creekside Park in The Woodlands. Manager called and said our zip code is Tomball, the woodlands also has Spring and Conroe zip codes. Tomball is outside of their coverage area and would have to come out of Houston. I said ok whatever that’s fine, well Houston doesn’t have anyone available. I said ma’am my dog has been locked in car over an hour now can Conroe please come. We live in The Woodlands Township can you please make an exception. Was very rude and adamant that the zip code is Tomball and will not do it. I asked again, please my dog is locked in the vehicle. Nope, she was rude and unsympathetic and could have cared less. Screw them!!!
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October 2023 by Sheila SAL
I locked my keys in my car at a restaurant in the Woodlands. Pop-A-Lock was dispatched by my insurance company- Geico, and he was there within 45 minutes. He called and texted me before and on his arrival. He was so great, and I was glad he didn't have to use the window to get to my door lock, but instead used the lock on the outside of my door. He did a great job, and I appreciated his professionalism and understanding! I gave him a tip also! Great company to use!
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April 2023 by MrSemi MikeG
The man told me he will not do a job all because it will take him 2 hours to do smh. I thought to myself what ever hours it takes you get paid to do so. This is bad customer service and I won’t tell anyone to use them for service.
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February 2023 by Madison Stokes
When I called she took the information and told me they would call me back with a estimate. Then after a few days of not getting a call I called again, he took my information and told me they were busy and would call soon. After another few days, I called just for them to tell me they don’t have service in Conroe after about a week and half of waiting for a call.
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July 2022 by Herbert Lindsey
it took less than five minutes and it cost 185.00 dollars. that is crazy because it took less than time for him to do it then me waiting for him to show up.
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April 2022 by Rafaell Trevino
The tech did not take to long to get there. Unlocking was about 10 minutes. Thank you.
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October 2021 by Gerald Carr
Very quick and amazing. Got me back on the road on no time! Will forever use them! Thank you guys!
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October 2021 by Cameron Steeves
Super responsive! Called with emergency and they came within 25min.
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September 2021 by Alex Nikita
Everything was fantastic. Very fast and easy to work with. No hidden costs or surprises, and the technician explained everything to me, was polite and courteous and fixed our issue in 30 minutes or less. I would definitely recommend them in the future!
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September 2021 by Mateus Graz
Great response time, excellent customer service, friendly staff, and reasonable price. I highly recommend this company!
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September 2021 by Kacey Paul
It took our guy almost two hours to get to us after him saying he would be there within 20 minutes. Nonetheless once he got there it took him about 10 minutes to get us back in our vehicle. It was a tricky task due to my partner’s windows being super tinted, but he was able to get it done!
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July 2021 by Nicholas Clough
Gave me a 30 minute wait time, but never called or showed up.
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March 2021 by Lkotis
Wonderful experience, friendly, spirituality uplifting.
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February 2021 by Corey Grant
I have used them before and they are a good service. This particular night there was not a technician available for my service area. They were quick to inform me that they weren't available. I appreciate their communication.
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February 2021 by Lemon Tales
They were great. The guy who came out, Brian was quick and professional. And he kept ne updated by call and text of when he would be there.
