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August 2023 by Dana Gibbs
I would first like to thank Israel. He is the most efficient and well knowledge in his field of expertise. I first took our vehicle to first choice Collision on hwy 105 in conroe was highly disappointed in the matter in which they wanted to handle our repair. Before even looking at the vehicle they were discussing totaling out the vehicle. This was not an option for our family. Israel knew my concerns for the safety of my daughter in her vehicle, Milstead repaired the vehicle in a timely manner. I had serious concerns that the car would be totaled out. Isreal from the beginning told me I will handle it from here and he did. The vehicle was like brand new when we picked it up and my daughter could not be happier!!!! I am so thankful for the Milstead family and I hope that one day if you need any repairs for your vehicle that you take Milstead into consideration.
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July 2023 by Grant Roscoe
One of the most stressful experiences Ive had in my life. They have taken over 2 MONTHS to get my car repaired and fixed. As of writing this review I still have not recieved my car. They keep giving me empty promises with no delivery on their words. Monday turns into Tuesday, Tuesday turns into Friday. Etc.. I have been outstandingly patient up until this point, but this is ridiculous.absolute disgrace of a auto repair shop. Very disappointed.
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May 2023 by Susan Smith
I highly recommend Milstead Collision on Rayford Road. There was bumper damage that was going to be paid out-of-pocket. I got two estimates. One from Milstead and one from another 4+ star body shop nearby. The other shop quoted a price that was several hundred dollars higher and estimated five days for the repair. Milstead gave a much more competitive price and estimated three days and had it back to me in two days. The repair work looks perfect and they also cleaned the entire car inside and out. I primarily worked with Chris and recommend him and this shop without reservation. Well done!Service: Body & Trim
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May 2023 by Pat Williams
Milstead did an excellent job repairing my car after an accident. Should the need arise, I would definitely use them again!!
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April 2023 by Franny Baker
Chris Bostick was wonderful! After being in a fender bender, I had taken my car first to the dealership for an estimate of repairs. It looked like the cost of repairs would exceed the value of my 2008 car, and that my insurance company might “total out” the car. I was VERY upset as it was still a great car and drivable. I took my car to Chris and Milstead Collision for a second estimate for repairs, and I am so glad that I did! Their estimate came in at less than half of the other estimate! I was able to get my car repaired in just a few days, plus it was sparkling clean when I picked it up!I am so thankful for Chris’s honesty and integrity, and appreciate his experience and knowledge in repairing my old, but much loved car. I highly recommend Chris and Milstead Collision!Service: Body & Trim
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April 2023 by STEVE MEREDITH
Great collision center, fixed up my mother in law’s 2020 F150 better than new. Great communication through the whole process and didn’t take forever getting it back to us. Very knowledgeable and patient with our needs. Thank you guys, you earned a customer for life…… Shelby was awesome to deal with.Service: Body & Trim
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April 2023 by Beverly King
They repaired my Elantra with such professional care!! They called me with all updates. PJ was so perfect at her job. And my car was detailed when I picked it up!!! Seats cleaned and inside never looked so good!!! My repairs look incredible!! I will take all my future business to their auto repair as well!! Great experience!! I give them a big 5!!!
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March 2023 by Anna Greathouse
Chris and his team were absolutely amazing and did a beautiful job expeditiously on my Ford F150. I would not take my vehicle anywhere else. These people are awesome, amazing and so very kind!!Service: Body & Trim
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March 2023 by Deborah Hancock
Both of our cars were hit within a week of each other. Milstead did a great job, and they were so pleasant to work with. Chris went above and beyond and haggled with insurance companies to make sure our cars were repaired correctly. Would highly recommend!
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February 2023 by Brandon M.
Terrible service.... They held my car there since January 30th, and come February 14th it was still not fixed!! I had to constantly call them for updates otherwise I wouldn't know anything..These people gave me the run around for 2 weeks. I was so polite, so patient because I know the world doesn't revolve around me.. but when I say I feel like these people in the office and no sense of urgency when it came to fixing my car....I ended up having to pay them for a tow, and then getting my car towed to a different mechanic shop simply because Milstead collision couldn't even provide me with a date my car would be done...2 weeks with no updates waiting on parts... these people were extremely unprofessional and did not care to lose business... I felt like the manager PG, was trying to help me but everyone else could've cared less
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February 2023 by JAY BROWN
Great service, on time as promised and excellent work. Thanks to the entire crew. What a pleasant experience. Chris and the Manager were very professional and nice.Service: Body & Trim
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January 2023 by Ryan Graham
They did a great job communicating with me, which is a lost skill these days. Work done was good.
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November 2022 by Greg Mouras
Top notch body and paint work on my wife's 2019 Subaru. Jim got the parts ordered so when we dropped off the car, the turnaround was quick. They delivered on time and if I didn't know where the damage was I'd be unable to tell it had any work done. I'm new to the area so went with Milstead based on reviews. I highly recommend this shop.
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November 2022 by Dee Anna Duncan
Totally 5 stars and more! My car is perfect! I will definitely use this body shop again if the need arises! They are top notch in every way from the customer service to the repair!
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October 2022 by Kelby Catchings
My service advisor Chris and the Milstead team did a fantastic job of keeping me informed. They definitely exceeded my expectations on satisfaction with my repairs. Chris was awesome about regularly communicating on repair status and keeping me informed ahead on part's delays. Also, once they had all the parts needed to repair my truck. He made sure the work was expedited correctly and completely the first time. My truck is a blizzard white with the Pearl iridescent in the paint color. The paint matches perfectly to the rest of truck so you can’t even tell it’s had repairs. I will definitely recommend any family or friends in need of body work over to Milstead Collision. Also, Shelby at the front desk first answered the phone when I called inquiring about repairs from Milstead. She was the only reason I came to Milstead after speaking with her over the phone. Then once I arrived at the shop Shelby was my first point of contact. She really made a great impression on me with her professionalism on the phone and in person. So I felt very secure with trusting them with my F-350, and that they would do a great job repairing it! Thank you again to the entire Milstead Collision Team for Exceptional services before and after the repairs!
