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October 2024 by Michelle Jumonville
I used to take my lab here before he passed, now I take my cats here. It’s obvious they care about your animals, one of our cats had cancer and didn’t have much time left and went above and beyond on helping us keep her comfortable in her last few days. We were absolutely distraught and they handled both our cat and us with such grace and compassion.
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October 2024 by Kay Miller
Groomer and staff are rude. Refused to groom my pets because my 8 lb Yorkie bit her 2 plus years ago (I was never told this) but they made an appointment to groom her. Tracey, the groomer, has never groomed my other pet so not sure why she refused her. Her comment in the waiting room in front of other clients was”let me make this known today I refused to groom your pets because “they” bite!” The front desk told me they didn’t have time to do it but again made the appointment! Needless to say, now I understand why other family members have left this practice after 20 plus years. I will say the doctors are awesome especially Kevin. Sorry to say this family will not be back. Time to move on!!
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September 2024 by Abby
I’m am a bit disappointed in my experience with oak ridge after so many raving recommendations. I do believe the vet and vet techs cared for my dog. They spent a lot of time with him and with me. My dog had an upset stomach for a week (also puked once) had an estimated ~$700 bill. Fecal AND bloodwork was double my regular vet (because I just went back to my normal vet today). They said he seemed hydrated (when pulling up gently on his skin), but then included things for dehydration, shots lasting only 24 hours and more pills for nausea. Unfortunately, it has become more about making money than actually targeting the issues without over prescribing medications / injections. As I was leaving the receptionist asked if I would like a receipt, which I had declined. I walked in a few moments later because I realized with all the price adjustments I should see the line items. The receptionist had such an unnecessarily rude attitude as well saying, “per our prior conversation you declined the receipt…”. I understand and respect it was past their closing time they took a long time to it’s my dog in the back (which I appreciated). However, when you are stressed out, making decisions on the best thing for your dog, a ton of things in my hand I do not feel like a customer should be talked to that way like I was a burden to print out a receipt…
Edit to add almost a week has gone by no one has called to check in on how he was doing nor responded to my survey I completed that asked if I wanted a call back about my experience (I said yes). Based on the owners response I have received a call, but I have not. I have also not received a voicemail either.
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September 2024 by Char Brown
I recently switched over to Oak Ridge from another vet and I’m beyond grateful I did. The first time I came in with my puppy, he was experiencing some serious heath concerns and Dr. Corona was so thorough. He is doing amazing now! The second time I came in, Dr. Vernon immediately noticed a giant gash that was hiding in the fold of my other dog’s next. I had a traumatic experience with a Rover app boarder. My dog was viciously attacked and the Rover host did not notify me of the extent of the injuries. She had SUPER GLUED the quarter size gash together that morning. Needless to say, Dr. Vernon immediately went into surgery with my fur baby and took excellent care of him. From their front office staff to veterinarians, this is an ALL STAR team. I am so grateful for them!!! They have new loyal clients in us.
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August 2024 by Samantha Robilio
I cannot say enough about this clinic & their staff! My last vet clinic in The Woodlands was price gouging but yet negotiating bills when questioned, had a Dr on staff that was quick to send you off for more expensive procedures without ruling everything out. I stayed because I loved our Dr. With our new puppy I moved over to Oak Ridge & they have been amazing & not breaking the bank. They are very attentive, thorough & loving. I highly recommend to all!
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July 2024 by Rhea Jacob
Love this clinic! Will never take my pets anywhere else!!
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July 2024 by Lori Ramagli
This clinic has always been super welcoming and kind to me and my pets! The staff all the way up to management is always kind and accommodating. Thank you guys for everything!
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June 2024 by S LG
Scheduled an apoitment for Saturday at 9 am cause me and my partner both work long hours during the week. We get there at 9 after already getting approved for the apoitment just for them to tell us we weren't put on schedule and they couldn't see us for another week. Very un professional. A waste of time for us and for our puppy we are just trying to get help.
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May 2024 by Johnnie Hunter
Great people!!! my pet loves going here
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May 2024 by Jason
My pup had an emergency. They took us without an appointment. Staff met me at car. Saved my baby. Price was right. All staff was kind and amazing. Building doesn’t look like top of the line, but inside is and so is staff. Thank you!!!
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May 2024 by Leasa Decker
The staff is very friendly , prices are lower than most. On first visit we saw a vet that was good. But went back and saw the main vet, Dr. Schneider and he was amazing! He explained things very good and had such a calming effect on my dog. There were no surprise charges and I left very Happy. JJ will always go here. I found a vet I can trust! ❤️?
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April 2024 by Zani Pride
What a great and hidden Gem - knowledgeable, professional, caring and honest. They took care of my new pup with the utmost expertise and kindness. So happy to have brought my dog here and to call the vet our own. I’d recommend ten times over. Sooooo glad we found this place!!!
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April 2024 by Alexa Weimar
The staff is always super friendly. I feel the vets don't try to over prescribe or diagnose. My 2 girls (great pyrs) luv going to see the staff. The ability to schedule via app and keep up with shot schedules etc is great too.
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February 2024 by Shirley Berdecio
I love this place! Everyone is kind and compassionate. They also always show that they love what they do!
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January 2024 by Yvette Valle
Always so loving and understanding with our little senior pup. We’ve been going for over 10 years and are so thankful for the knowledge and experience. Our girl is now 17 and we’ve had a couple emergencies and they’re always helpful.
