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February 2024 by Matthew Cole
Jay showed up, tested my battery, and replaced it all within 30 mins. He was profesional and took his time making sure everything was above satisfactory. Thanks Jay!
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February 2024 by Yusuf Zaki
Professionals
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January 2024 by Horacio Carcamo
Driver did a mess on the lawn of the apartment complex I live in. I text a guy who said that the "owner" was goinng to get back with me... LIE.. he never did... I got charge by my complex de damages that the tow truck driver left on the lawn.
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January 2024 by Emily Countz
Amir did a great job. Called because I locked my keys in my car. He got to my car and opened the door within 22 minutes. Great service.
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January 2024 by Joyce Velazquez
I had to have my car towed. David was the technician. I received excellent service. He was timely, professional and informative. Thank you!
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January 2024 by lilbit halley
I did not call them directly it was a call made through AAA, but let me just say Joshua W is amazing! I had a flat and his 4 way didn’t fit one of my lugnuts, so he put my car on the back of his truck and drove to oreilly, went in got the 4 way he needed and changed my tire! If you need roadside assistance call On Road and ask for Joshua W!
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January 2024 by Zebulon Long
My 85 year old aunt and I were stranded about 40 miles from home on a Sunday morning and I had to call AAA Roadside for a lift. My vehicle had to be towed about 60 mi to the north and the only Enterprise open was about 15 mi south. The driver was so kind to my aunt and agreed to retrace his steps back to drop us off at Enterprise before heading back north to deliver my vehicle to the automotive shop. I could not have been more appreciative as the day was cold and I could not keep my truck running. Highly recommended!
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January 2024 by Brian Determan
The service David provided went excellent as he was easy to communicate with, even I have a hearing disability. I really appreciate him.
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December 2023 by Aaron Hein
David came to help me after I laid my motorcycle down and he was great. Nice guy and knew what he was doing to get it strapped down securely. Awesome experience overall.
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December 2023 by Travis Morrison
Tow truck driver was too lazy so he just drove off and gave up. Had to call AAA again and wait another 2 hours. What a joke
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December 2023 by Kyah T
Thank you for taking care of our family in our roadside emergency! David was very kind, quick & knowledgeable with his service.
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December 2023 by Vinh Luong
Jay is your man for roadside assistance in round rock. He got out here fast, did an amazing job helping me change my battery and provided exceptional service!
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December 2023 by Yifeng Hu
David was friendly and professional. Helped jump start my car and gave good advice.
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December 2023 by Roberta Bogush
David saved us when our car needed a quick tow. He did a GREAT JOB!
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December 2023 by Hortense Bradley
Jay arrived earlier than AAA told me, in Round Rock, and his service for On Road Roadside Assistance was EXCELLENT! I have had the worst experiences with AAA Texas and was getting ready to cancel. My battery went dead, however, and I had to call. I was bracing for yet another bad experience, but Jay arrived and was a welcome surprise. He explained everything that he was doing AND PUT AIR in my tires.too! I was so pleased that I asked for his name so if I needed AAA Texas again I would ask for him personally!! AAA, heads up! Work on getting more professional and service-oriented tow companies or you will loose membership. Jay and On Road Roadservice Assistance is a winner!!!!
