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July 2025 by Henrry Dominguez
Hector bad customer service
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June 2025 by Shawn Capell
Quick, lots of inventory and helpful staff!
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June 2025 by Richard Diamond
Highly recommend for parts and advice very helpful, professional and friendly!
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May 2025 by Andrea Morelock
Super fast and helpful service from Adrian when my car broke down next door. Would highly recommend.
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May 2025 by rudy payton
Great friendly servi.
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May 2025 by Derek T
Poorly staffed and poor product selection
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May 2025 by Phil Sombito
Great service! Staff was helpful! Adrian worked quick and efficiently!
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March 2025 by Shawn Wilridge
The worst.
Store!I've ever been in my life.I just left there.Accuse me of stealing Told me to get out oh yeah , you know I gave him the truth Trying to be Professional But people won't let U! trying to spend some money Trust me, I have my own business.You won't make money like that.You will only lose money With employees like that's. not business I feel sorry for the owner!!! Yes, but whatever you going through brother I pray for you.God bless you!
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March 2025 by Temi Garcia
Excellent customer service!! I was greeted immediately as I walked in and helped out within minutes! Will definitely recommend to others!
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August 2024 by Delaney Larson
My battery died. Sissy and Grant were wonderful in helping me find the right battery and getting it switched out. They double checked everything, worked hard, and made a stressful (for me) situation as delightful as possible. Thank you for a good experience!
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July 2024 by C W C
Always helpful if they have time. If you need anything specific, just wait and someone will help
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July 2024 by Jeff Bouldin
Brian at the FM 2920 store in Spring, TX went out of his way the Sat after Hurricane Beryl to help source Generac generator parts after it blew a head gasket. No one had parts on hand except O’Reilly’s. I love going to the professionals at O’Reilly’s!
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May 2024 by Justa Guy
When a person has headphones on [or even quietly on the phone in general] and not looking at the staff or for the staff, nor looking near the service desk, its prob acceptable and ok to not attempt to greet the customer bc it will likely not be heard or seen and you'll complain about being ignored when you weren't asked for anything to begin with. Sometimes people just walk in knowing where to go or figure it out on their own and dont need to be 'assisted'. And when they need help they'll ask. Its actually pretty simple. But sometimes people cant take visual cues.
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April 2024 by Shawn Richardson
Had what I needed ?
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February 2024 by John “JJ” James
I had to stop by here on Sunday afternoon because my corvette battery was dying. I was greeted by a helpful gentleman name Bryan. Bryan assist me to get my battery to jump start. He tried to use a few ways to help and it did not work. You can see he was frustrated trying to help me. Bryan drove a truck to give me a jump. This is where the customer service level became unprofessional. Bryan decided to light a cigarette and smoke it standing by me. Not sure if I remember that he politely ask me if it was okay but I wasn’t expecting him to smoke in front of me. I’m an elderly man with not much health problems but what if I did have health problems. I am thankful for his all his help but for him to light a cigarette by me was very unprofessional. I understand he was a bit frustrated after going back and forth trying to help me I think the cigarette could have waited until he was done with me. I hope he doesn’t do this around other customers. It’s just unprofessional of Oreilly’s employee to do that. I don’t think I would return to location even though the help was there. I just rather not risk my health if employees are smoking around you. Thank you Bryan for trying to help and sorry for making your job frustrated that you had to smoke a cigarette by me.
