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October 2023 by Rick Braquet
Told that get the same discount and price on a storage unit regardless of what one I took whether it be inside or outside unit that wasn't the case even received a phone call from a young lady yesterday stating that I would get the same rate on either unit didn't happen it's kind of disappointed but got my unit got my stuff in it everything's good hope for a better experience next time
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September 2023 by Javier Magallanes
Sandra was very helpful. She provided everything I needed to know to make decisión. See was courteous and friendly. She made it easy to decide on Public Storage.
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August 2023 by Craig Barnett
Great customer service, she was very nice and professional. Very grateful and went over and beyond to help with my rental. Thanks again, Tatum!
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August 2023 by Elizabeth Safady
Best place to go.Customer Service is amazing, and the manager not only knows her business, but is very nice and always there to help me out. i have had other storage units, but this one is special, because the manager is AWESOME
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July 2023 by Brittany F.
When I called to reserve my storage units, with Public Storage Louetta, I was very specific with requesting indoor units as I didn't want my mattresses, sofa and clothing to be subject to humidity. Upon arrival, I discovered that 'indoor' and 'climate controlled' are two very different meanings. Again, this should have been specified to me when I first called to inquire about the indoor units. It was nothing more than a garage that I was given to throw my stuff in with gravel, concrete flooring. It was also a huge hassle as I had to add an additional hour move time with my moving company AND had to shop around last minute to reserve another storage unit for my beds, sofa and clothing boxes. I would not recommend these storage units unless you are only storing appliances or garage items. And I left my review as a one star with the intent of coming back to edit my response, after I get a hold of management on Monday and IF they are willing to refund me the money for their mishap. Mind you, I had to pay for two extra expenses last minute due to lack of communication on their end.
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July 2023 by Ronald Lynch
Max was so helpful, and informative of all information I requested. She walked me through the process of obtaining a unit here at Public Storage, making it so easy. She did this all, while maintaining a sense of confidence, knowledge of intent, and maintaining a smile..Thanks Ms. Max..
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July 2023 by Jay Herrera
Max and Tatum help me out made sure my transfer went through successfully great job and thanks for your help
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June 2023 by Daniel Alcantar
Max was awesome! She is very professional, friendly and informative, walked me through the whole renting process. Showed me the unit prior to me signing up to make sure it fit my needs. She answered all my questions and in the end she genuinely seemed pleased of my business.
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June 2023 by Cody Hardin
Was having some access issues with the app and Max went above and beyond to help get it working. Super friendly to me and my 6 year old
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May 2023 by Tina Bailey
My experience upon entering this facility was spectacular the customer service I received from the representative Maxine was very helpful during my search for a storage unit today I’ve finally made up my mind after she was very patient with me and went above and beyond to assist me in a comfortable unit location after looking at 4 to 5 units. Customer satisfaction was guaranteed and is very much appreciated . Thank you very much for your assistance
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May 2023 by Clifford Brazle
Customer service was great, I had the pleasure of meeting Max and Tatum on various days I visited the property. They were both very hospitable and their knowledge of how everything worked with the renting process made it easy for me to choose a space quickly.
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May 2023 by Whatadabber
Getting the storage unit was easy. Walked in and was given directions to my unit and tips on how to use the app. Thank you Max
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April 2023 by Jomar Carmona
Max was very fast and very good customer service. She showed me the store units facility and always with a smile 100% recommended
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April 2023 by EliteCoReNinja One
Overall I love this public storage facility is clean and the staff is absolutely great I appreciate how kind and sweet Tatum was when I wanted to rent a space :))
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March 2023 by Elijah Bradley
Sandra was very friendly and helpful. We absolutely loved her customer service.