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October 2024 by Summer Chapman
Deanee provided exceptional service and should be acknowledged for representing Public Storage in a professional manner.
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October 2024 by Kai Bibbins
Service is amazing, the ladies that work at the location are always nice and helpful. Thank you
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October 2024 by sharrard williams
No one is ever around for issues to be resolved with codes, elevator etc..
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October 2024 by Judy Whipple Reynolds
Update: editing to show only 1 star. Would be less is available. The parking lot is trashed. Inside hallways litteted with trash.
It is obvious that management is no longer staffed in the office. Adding pictures from today's visit.
We have been at this location since it opened. There have been several change of ownership. Each time the upkeep declines. Now managers are no longer on-site but if you want yo speak directly to a person must book appointment. Frustrating!
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October 2024 by Glam Goddess
There is no one ever in the office. My Storage unit has been broken into the cameras is not pointing nowhere near the storage units is p Pointing up to the sky. Customer service sucks. We threw away some things in their dumpster and they put a fee on my account because we are not allowed to use the dumpster, but we did not know until after we threw it away. Do not put your belongings here because they are not protected let’s not mention my stuff molded in the storage unit. and it seem like the gates, always broken.
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August 2024 by Joseph Halberdier
They just increase the rent ever few months $10-$20 bucks. I wouldn’t rent here unless you’re okay with paying 160% the price they advertise after several months.
Edit: They seemed to have reduced my rates to the original prices after talking to them, so I’m going to change my review back to 4 stars.
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August 2024 by AceDaGoat
Denaee provided exceptional service on August 2,2024 and should be acknowledged for representing Public Storage in a professional manner.
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August 2024 by Charles Higgins
Deanee was super helpful and made the process of changing units easy.
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July 2024 by Dr. Solution Faith
Erica was great! Very friendly and informative. We enjoyed the experience and everything went smoothly.
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June 2024 by Rebecca Cole
My husband and I were helped by Karen yesterday and despite her being stuck without air conditioning-even worse, no circulation- she was as kind as could be. She greeted us cheerfully and even apologized for the lack of air and hot temperature inside. It’s sad that it was more cool outside than inside the main room, by the way. They need to fix that ASAP with summer fast approaching. Anyway, she went above and beyond to answer my questions and address concerns. She was patient and kind and extremely helpful. She is the reason my business was earned. I was ready to just leave and try again when the air was fixed, but she was so friendly and helpful, it made this whole thing a pleasant experience. Thank you, Karen, for your OUTSTANDING service :)
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June 2024 by Paul
Excellent customer service by Karen. Easy account set up at a fantastic price.
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May 2024 by Kay La’Sha
Makayla is very nice
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May 2024 by Renewed Strength
Ms.Makayla had excellent service, I know came in with a lot of questions but she was able to help me out due to me being from out of state , thank you so much for you kind service .
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May 2024 by Jorge Arana
The best customer ever with Karen she the best ?
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April 2024 by Nicole
Beware, constant price increases. They raise their rates every 6 months. I’ve only been renting for about a year and already paying $100 more than when I started renting.
