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January 2024 by GOD WILL
You only get 2 stars for the time I had to waste (3visites) for a nonsense issue with the bank suspending my zelle account..came back the first time ..it was fixed by the time I walked out it happend again called 800 for about 90 minutes ...they said had had to go again to the branch to verify it was me ...and again it happens they locked it called 800, has a chat online and verified all my info and again they said I have 5o go to the branch and verify it was me..another 40 minutes..I tried to use it to receive payment and again it was lockef...I came back and closed. The account . Wasted to much time on a simple nonsense issue
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October 2023 by Donna Broussard
Stephanie was friendly, honest, more like talking to a neighbor.
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June 2023 by Sandra Q.
Thank you Stephanie for taking care of me today. You made it sound so easy. I know your reach for me will be known here. Your extra steps are greatly appreciated. Amazing! The best bank customer service! Wow!
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June 2023 by Elizabeth Sanchez
Spoke with Stephanie Schneider today and she was amazing. I’ve never had a banker show much interest in helping me and asking questions that have to do with ALL my finances. I felt like it was a good use of my time. Regions definitely sets themselves apart from any other bank I’ve ever banked with.
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June 2023 by CO ALI
You only get 2 stars for the time I had to waste (3visites) for a nonsense issue with the bank suspending my zelle account..came back the first time ..it was fixed by the time I walked out it happend again called 800 for about 90 minutes ...they said had had to go again to the branch to verify it was me ...and again it happens they locked it called 800, has a chat online and verified all my info and again they said I have 5o go to the branch and verify it was me..another 40 minutes..I tried to use it to receive payment and again it was lockef...I came back and closed. The account . Wasted to much time on a simple nonsense issue
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June 2023 by Lisa Jackson
Me and my husband went in today to convert out loan over to a full mortgage. Stephanie and Rubi were so kind to us. We appreciate the gratitude Stephanie and Rubi. Now we’re looking to convert all business accounts to Regions.
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June 2023 by Jonathan Watmough
Good bank branch here at Springwoods Village. Very friendly and helpful, and willing to take the time to work through issues.
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June 2023 by Weeaboo Trucker
Requires an account to break bills.
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June 2021 by Christina Guajardo
Emmanuel aka Manny Velazquez was VERY helpful throughout the entire process of opening 5 Business accounts. Not only did he make it easy but he took the time to get to know my husband and I and NOT just make it about business and that we loved! Definitely recommending him to my family and friends. Thank you again Manny for EVERYTHING!
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June 2021 by MA TM
This bank has bad customer service and don’t value their members. They charge fees for everything, and even thru all the pandemic struggles they don’t waive any fees or help out. Very disappointed
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June 2019 by Old Email
Stopped by for a restroom break after a long road trip. They said memebers only can use their restrooms. Thanks for being jerks. Typical Woodlands attitude.
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June 2019 by Head Of The Table
Stopped by to use the rest room after a long road trip and they rudely threw me out saying members only can use their restrooms. Thanks for being complete jerks.
