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January 2024 by Scott Frnka
I had to have quite a bit of deferred maintenance done on my vehicle. After hearing about Rusty's from a friend, I booked an appointment. I immediately felt at ease when I entered the lobby. I was treated fairly and all repairs were thoroughly explained. I liked the way the inspection report was structured - immediate needs vs. issues that could wait. I came away very satisfied and I especially appreciated being able to use their loaner vehicle while mine was being repaired. Thanks guys. I'll be back.
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January 2024 by Chance Wright
This place was a breath of fresh air. From the customer service to the price point, I was more than pleased. They noticed the Marine Corps emblems on my truck and added the discount (as I am a combat veteran) without me having to ask. Now that is attention to detail my friends.
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January 2024 by Dick Esselborn
Rustys Garage is the best auto service provider that I have found in the Spring area. They are always very professional., courteos and efficient. Lilkewise, they are very competitive in their pricing which makes it easier for my budget!!
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January 2024 by Steve
Absolutely Awesome & Honest Service!They do things the way they should be done!!I won’t take my vehicles anywhere else from now on!Paul and all the guys there are top notch!!
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January 2024 by Gary Hymer
I recently had a positive experience at Rustys. The staff was knowledgeable, efficient, and the service was reasonably priced. My vehicle was fixed promptly, and I appreciated their transparency in explaining the repairs. I'll definitely be returning for any future automotive needs.
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December 2023 by Jessica Pierce
went to Rusty‘s to get maintenance on my car and I can’t Rave enough about their customer service and quality work that they do. I’ve always worried that I am going to be scammed because I’m not very knowledgeable about cars and I didn’t feel like that at all with Rustys they sent pictures and a very detailed report about what needed to be done. I would highly recommend them to anyone who is needing service for their vehicle.
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November 2023 by Zeke Pressly
I stopped by this morning to get my car inspected. I was greeted by very friendly staff. They got me in and out quickly. I will be bringing my truck here for some maintenance soon as well!Service: Vehicle Inspection
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September 2023 by Qtvv V
A google search for state inspections led me to Rusty’s Garage! I’m impressed with the looks and cleanliness of the shop. I was attended to promptly and out of there less than 20 minutes later! It’s a hidden gem and I will be back!Service: Vehicle Inspection
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September 2023 by Kathy Peterson
Jessica was so kind as well as Paul and the rest of the staff. I had an A/C issue and they did a complete check of my entire car and repaired the a/c. I was taken home and picked up the next day when it was ready. Fast, very knowledgeable and affordable.
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August 2023 by Clarissa Cantrell
Impressive Auto Repair shop - you can tell these guys care about serving well by extending hospitality and building trust with their customers. These guys removed the intimidation of showing up at a mechanic by informing me of the repair process with timelines and price points upfront. Appreciate that with every Oil change or repair, they'll show you the condition of your vehicle on a digital inspection report and are more than willing to answer any questions I have. They're truly gifted at providing the education I need to feel like I've made an informed decision. They've had the same master level technicians and Service team since I've been going for a few years so they have to be doing something right! Definitely worth finding them just off of Sawdust Rd.Services: General repairs & maintenance
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August 2023 by Clarissa Cantrell (ClariCan)
Impressive Auto Repair shop - you can tell these guys care about serving well by extending hospitality and building trust with their customers. These guys removed the intimidation of showing up at a mechanic by informing me of the repair process with timelines and price points upfront. Appreciate that with every Oil change or repair, they'll show you the condition of your vehicle on a digital inspection report and are more than willing to answer any questions I have. They're truly gifted at providing the education I need to feel like I've made an informed decision. They've had the same master level technicians and Service team since I've been going for a few years so they have to be doing something right! Definitely worth finding them just off of Sawdust Rd.Services: General repairs & maintenance
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July 2023 by S W.
CONMEN BEWARE: I was told by Paul and Tim at Rusty's Garage that they had my best interest in mind and both men said this more than once. Obviously, this is Rusty's Garage catch phrase, but it's their best interest that they have in mind. My other cars were serviced by them in the past and their prices were extremely high, but because my deceased husband cared for my cars, I assumed that I had been out of the loop too long. This is not the case. Tim is Paul's sidekick and they tag team on clients with Paul being more cutthroat. Paul is excessively abrasive and it's Tim's role to cushion the blow. The way these men manipulate clients is a classical scam. They both know exactly what to say and how to swindle people. If these grifters detect that you have the slightest bit of pocket change they'll milk you for every cent you have.When my daughter's 2020 vehicle was taken to Rusty's Garage because it was experiencing clogged fuel line-type issues, they diagnosed the problem but, once again, their quote was exuberant. Foolishly, I agreed to the repairs. Unfortunately, when they test drove the vehicle after performing extensive work, they conveniently unearthed more issues. Once again, I was told by Paul that he had my best interest in mind. This is untrue and Paul is a pathological liar and conman. Rusty's Garage held my daughter's vehicle hostage for almost a month. Under the guise of "being transparent" they changed their original diagnostic more than once, always claiming that something else was awry. Unless you have the time and the finances to afford their ridiculous tow fees and unnecessary, overpriced, mechanical antics, it's in your best interest to go elsewhere. Read all of their bad reviews and pay attention to the ones written by single women. Also read Paul's comments to the bad reviews. This is for show. He acts like he's concerned, when he knows that the clients have no recourse and he has no intentions to make things right. He's a conman to the very end. Beware.
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June 2023 by Josh Hicks
Wow! These guys give great service and offer a lot of incentives to get your work done here. They offer complimentary rides nearby and you get a free car wash coupon! If you’re busy, they give you the option to schedule as well.
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June 2023 by Shelia Jones
I had no idea this gem was down the street from me.To start off…i was very skeptical going in because this was the suggested auto repair under my daughters warranty with CarMax. That being said….I am/was extremely SATISFIED with the level of customer service and professionalism.One you can book an appointment on line which was not a fluke they actually had it in the system. I was able to get a tow for the vehicle and didn’t have to wait HOURS like some places.The gentleman handling my daughters vehicle, Keith, was so helpful and transparent. Actually the entire process was very transparent.Speaking on transparency…once the diagnostics was completed they sent my daughter a link which opened up to her detailed and I mean DETAILED issues on the vehicle with a breakdown of costs s for each repair. They had pictures attached which showed them performing the diagnostic checks. It was broken down into sections like “must get down NOW” to “you can wait a minute” ? It was seriously top of the line.Loved that entire aspect of this process.Within the app you are able to approve or decline service and once that was done they start on the repairs. They do call you and let you know before hand. Again Keith was extremely helpful and a joy to work with especially being that this was my daughters first major repair.They have definitely gained my business!!
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June 2023 by Emily Thompson
I am always nervous to go to a new mechanic when I move- especially as a female! From the beginning, Rusty’s Garage has been transparent and honest about what needed to be fixed now, and what could wait. I sincerely appreciate their service and feel so fortunate to have them in my area!Services: Tires
