-
March 2024 by eliza daniel
I went yesterday and Dani or danielle- sweet young lady. Even tho she seemed busy she was determined to help me exactly what I was looking for and didn’t rush me. I wanted to give up looking but she was determined to get me what I need. Great customer service.
-
March 2024 by Melisa Cruz
The store opens at 11:00am on Sunday. Needs to update their store hours. I had to wait one hour. Not very friendly associates.
-
August 2023 by fabimtz
Fantastic customer service! The store manager was extremely helpful and recommended products for my dry, tangled hair. Will be coming back to restock!
-
August 2023 by Janet
Cashier with the ghetto nails was not friendly at ALL! Doesn’t even know how to work the register.
-
March 2023 by Bethany H.
Younger girls looked like they had no idea what they're doing, on their phones, and looked at me as if I was bugging them for asking a simple question.
-
December 2022 by Angel Sánchez
Very bad service! The blacks of that store serve very badly, and they threw the products at us! Very bad service in this store.
-
December 2022 by toya thomas
Ms. Erica was so helpful and assisting. She pulled items for me and put them aside until I got there so I would not miss out on the sale. There waa also another young woman with beautiful dreadlocks who was also very helpful.THANK YOU BOTH SO MUCH!
-
October 2022 by Amy Caywood
This location may not have everything needed in stock but the employees are always kind and helpful.
-
October 2022 by Eva Castaneda
Just picked up online order, Aimee at register super rude!!! I asked her if she was ok and she said no I’m not and continued to be very rude!!!
-
June 2022 by heather johnson
The young girl working made sure that me and my friend new she was closing in 20 min. When I asked her a question she answered me “what”?? In a very sarcastic manner so I asked the question again and she told me what I needed and that was it I had no idea what it was and she wouldn’t show me or help me at all. Just contacted cleaning and so I set the product down and said I will take my business elsewhere and she laughed at me!!! Never been treated so badly in my life. Customer service sucks here
-
March 2022 by Angela Fullerton French
Day of visit: Saturday February 5, 2022.Out of stock of some products that are similar to the Paul Mitchell/Tea Tree products. Limited stock of hair barrettes.
-
July 2021 by Robert Cartas
This is around the fifth time this location has closed early for no apparent reason. The hours are taped to the window; follow them or change them. Won’t come here again.
-
February 2021 by Odeida Pimentel
DO NOT GO TO THIS STORE. I went straight to purchase a T Outliner Trimmer for my husband, they only have one available which was T outline, the model I asked was TII, when I asked the employee the different, her answer was \"I don't know...I'm not a barber\"...they couldn't even look for the availability of this product at another store since it's only manager access, and on top of that, after deciding to buy what they had which came total $97.41 they don't even have a bag to put it in, you have to buy a paper bag if you want to walk out the store without showing your merchandise!!! Awful customer service from both girls working there did not show any interest of getting the sale or helping the customer. I saw another customer paying for an item and it was the same service to him too.
-
February 2021 by Destini W.
One of my favorite Sally's in the Houston area. There is a whole aisle with black owned products/products for black hair. The employees are kind and helpful. If there isn't a product available, they will contact a nearby store and see if they have what you need. I'm giving 4 stars because they mostly have hair products. As far as other beauty products, there is not a big selection. Nonetheless it is a great Sally's.
-
January 2021 by Me
Dec-17-2020* From my experience, I went yesterday to buy some hair dye and whatnot. Its a clean but quiet small store. No music is played so it makes you feel like you need to whisper before getting shushed lol. Only 2 narrow aisles that extend to the back about 25ft or so. Very helpful and informative staff. Didnt recieve any bad vibes and the prices are very reasonable with organized products on the shelves. I have no problem to recommend this particular store to another, as this is not 1-3 years old like the other negative reviews I have read.
