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January 2024 by John
Excellent work. Kept me posted throughout the diagnostics and repairs. Knowledgeable people behind the counter as well. I do some repairs to my vehicles when I can and when it's too big of a job for me Caliber gets the job.
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January 2024 by kelly cruz
I have to leave a review for this place! It’s my second time bringing my car and they always do right. I want to Thank Will for explaining everything detailed to me of what my vehicle needed and of course breaking down the cost.! Will was awesome and kind great customer service from everyone. I will definitely come back for future car maintenance or issues.
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January 2024 by S. Frisch
Amazing job!! Friendly and great transparency about repairs and great price. Conscientious suggestions without pressure. Like the notification system. Overall great job Will! You took great care of us! Thank you!!
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January 2024 by anthony elyas
So, I was travelling through from Austin to Orange when I was hit in on the 290. My new truck was dented up, but more importantly the tie rod was bent, and I was unable to continue my trip without help. On a national holiday, (MLK day) in a rare winter storm event with 27 degree temps and ice all over the roads, Caliber was the ONLY place I could find to get help. Shaka called around for over half an hour to find a hard-to-find, dealer only part and get me back on the road. These guys were super nice, professional, efficient, and they saved me hundreds on a wrecker and hotel.
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January 2024 by Scott Kapich
First off, I love Caliber Auto Care, they employ very nice people. I felt bad for having told Raevyn that i was not happy for what happened today. I brought my car in for an oil change and they were the last to touch it back in August...they forgot to put on the Brake Fluid cap from the last visit. They did go out and get me a new cap at no charge.Then, the rep came out to tell me after about 45min that they do not have Mobil One and have a different brand (Royal Purple) and said if I put this in, there is a $20 rebate. I said, that's great, put it in. Then I speak to Raevyn (she is super cool!) and she rang me up and I noticed there was no mention about the rebate. Come to find out it was discontinued.About an hour ago I wrote the review and I was quite put off and since writing the review, I had a call from Raevyn Not sure if she saw my review. However, things were resolved and there was some confusion about the rebate. I am so happy that they owned up to it and called me back rather than just keeping quiet about it. That’s Integrity!!
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January 2024 by Eileen E
Tyler was the best! He took great care to call us daily with updates on our car after the catalytic converter got stolen. He dealt with the insurance company successfully to get everything covered. I am so glad to have a great place to take our cars when they need repair. Thank you!
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January 2024 by Byrd's Eye Inspection
Great service provide!. Great communication and help throughout the entire process. Will the front desk service advisor was competent, an asset in advocating for me on my behalf of what can be done for repairs and talking with my insurance. Awesome patience and additude the whole way through.
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January 2024 by Brianna Zambrano
Dylan took great care of me during my visit at the mechanic! Honestly i love the service here and will continue coming back. Raven was also a super sweet individual
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November 2023 by Jo G
I have nothing but genuine gratitude and appreciation for the work that Caliber Auto Care and specifically Dylan put into making absolutely sure that I was met with the upmost best service I've ever encountered while being a vehicle owner. He hands down went absolutely above and BEYOND. This will be my only auto care shop. Genuine customer support and service, honest answers, detailed work, and above all professional and friendly staff.
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November 2023 by Andrew Bolin
Scott Foster was a huge help in providing me advice after Sterling Mcall Chevy in Spring initially denied a clear warranty issue, his knowledge and honesty helped me get that warranty ultimately approved. Caliber's honesty and integrity with their customers is unmatched, unless I absolutely have to take my car somewhere else, I'll only use Caliber.
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November 2023 by Tina K.
Excellent service. Dylan Freebold understands what excellence in customer service looks like. Very helpful staff and quick answers to our problem. Open on Saturdays and willing to look at our vehicle late in the day. We highly recommend Caliber Auto Care in Spring.
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November 2023 by Richard Perales
I had a serious engine problem come up last week with my daughters vehicle that I was not expecting. I called up Dylan at Caliber last Friday, and they had the vehicle fixed and ready to go by Saturday afternoon! Engine repairs are an expensive burden no matter where you go, but their prices are very competitive with other shops I spoke with.The biggest thing in my opinion, was the customer service and timely manner in which repairs were done. Every other shop I spoke with said the same repairs would take at least a week to perform. Caliber had it done in a day! The ease at which the whole process was handled was first class.I want to say thank you to Dylan and the crew at Caliber Auto Care who worked on my daughters vehicle. You made it one less thing for a father to worry about when you have a daughter who commutes back and forth to college every day. You have my gratitude. I will be returning for regular services in the future.Services: Engine repair
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November 2023 by Jerry Cruz
These guys have maintained every car I own! They’re fast, reliable and offer great customer service.The complimentary water, coffee, and snacks in their waiting room is icing on the cake!
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November 2023 by Vyeyllah ..
The staff were all very welcoming. I didn't feel like I was stupid which a lot of auto care places made me feel dumb for not knowing car stuff. As a teen girl, I find that their service was amazing. I came in for a state inspection and the process was easy and welcoming. They helped me every step of the way and didn't leave me confused. They explained everything with simplicity which is easy to digest. They also have a comfortable lounge with a great coffee/tea/hot chocolate bar with plenty of snacks. I look forward to their hot chocolate every time I come. Highly recommend this place, I felt safe and cared for. On top of that, the service was relatively quick!
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October 2023 by Nick Costello
2008 Tundra/230k+ miles. I've been a customer since 2017 and must report that this is the best service center I've ever known. The staff here seems to be a great combination of experience and training. I usually ask for Jen when my truck needs service, but I'm confident that whichever rep greets me will take good care. By that, I mean even for a simple oil change they will inspect my entire vehicle...if license plate bulb is out, they will notify me and fix it for a nominal price.Walking in, you'll be greeted by a team of professional & patient service reps with excellent communication skills. I think it's best to leave my vehicle there for the day, but if you decide to wait the lobby is clean and comfortable with coffee, water, snacks, TV, etc. They have a shuttle service to take you home, so no need to bum a ride. There's a jungle gym for the kiddos and a treasure box full of candy and toys. They periodically check on the well being of their lobby customers.More importantly, they are perfectionists and will fix your vehicle right! I have an old Toyota that's not easy to work on, but I trust this shop for 99% of my service needs. I believe they always have Master Technicians present for atypical/complicated fixes.Customer satisfaction must be the Caliber expectation, in my experience. So if ever you aren't satisfied, just talk to them...they want to get it right.