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November 2023 by Stephanie Westlund
Tyler at Champion's Auto Care did a great job taking care of me and my vehicle as soon as I walked through the door. Great customer service and knowledgeable info about my vehicle. Definitely would recommend to friends and family!
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November 2023 by Yaseen Yousaf
I came here 3 times in the past week to get my battery changed and they refused do it bc it’s apparently showing that it’s normal. I have legit picture proof that the battery is dying and they didn’t respect that. I find it completely and utterly ridiculous. I used to be satisfied bringing my cars here. I’m tired of having to keep doing this…
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November 2023 by Deanna Young
Great service. Friendly, helpful staff, courtesy ride home. The only reason I gave them 4 stars is because they had not changed my phone number and the number, they were trying to reach me at had been turned off. This was as much my fault as theirs. I should have double checked they had the correct number in their system. So, they had been trying to reach me for a couple of hours to tell me the car was ready. I finally called them, and they immediately sent someone to come get me. All in all, a great experience.
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November 2023 by Carolyn Stone
I won't take my car anywhere else. They show pictures of everything they check out, they don't pressure me to buy extra, and their prices are very reasonable. I told a mechanic friend of mine a few prices they quoted me and he confirmed they were very fair. They're super proactive: I have a special talent for getting flat tires and now when I call them and tell them I'm coming in, they already have the tire ordered before I get there. Best of all, they have a reasonable protection program you can purchase with your tires, so if you get another flat your tire is under warranty. I've been coming here for years and I will keep coming here. Highly recommend!Service: Tires
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October 2023 by Shannon
This team just gets everything right! It's so nice to go into an auto place and trust the team that's there. Very good service again from the time you walk in to when you leave. Excellent customer service as well as service!
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September 2023 by Luscious Acrylics
I called 8 different auto shops just to get a simple alignment and nobody could take me . I finally came across their shop and they took me as soon as I got there with plenty of alignment men in stock for the job ! They told me about a hour total time for the service so I sat in their waiting area. Very clean , very welcoming very enjoyable! They even had a small playground for children ! The service was actually completed in 30 minutes , so fast and prompt , I felt like a priority to them rather a dollar sign. The guys in the office had a huge sense of humor and were great company ! They did inform me my struts were filling with fluid and even provided pictures for proof and a quote for me to provide my husband . We will in fact be going back and getting any work needed done at this exact location !! The customer service is so great and I’m so picky , so to find a place I can’t wait to visit again was a huge deal for us !
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August 2023 by Drew
Joe Hughes was excellent and provided great service as well as updates. Had to leave my car overnight to have a part replaced, and he ensured the shop received the part as soon as possible and got my car back to me very quickly. Definitely recommend Caliber Auto Care!
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July 2023 by Jae H
Dropped off my vehicle for a relearn of the throttle body after having it cleaned. Picked it up 30 minutes before closing and the same issue was still apparent. Contacted the company the next day and explained the situation. Was informed by service personnel that it had been serviced and I would have to bring it in for a full diagnosis. Was charged $185 for services not rendered. Makes me wonder if the Service Manager even verified that the service was performed. DO NOT GO TO THIS SHOP. If you want your vehicle to be repaired correctly and not be charged a ridiculous amount of money for poor service, go to Fesler’s Finest Automotive. This shop fixed my issue in 20 minutes.???? Contact Blair the shop owner, he will get you fixed up right. 1000% recommend.Service: Auto engine diagnostic
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July 2023 by Curtavia Bradley
Tyler Messenger: Caliber Auto Care.If Excellent Service and Care was a person, it would be Tyler. I can't even begin to tell of the excellent service given above and beyond. When someone treats you as family and has your ultimate safety at their highest concern and focus - Is A KEEPER!! I'm beyond grateful to Tyler his concern and patience is exceptional. Tyler deserves more than a review, this man put all his care into my Auto Care., a true leader.Because you are completely reliable and you educated me about my car. Quality work, fair pricing, GREAT customer service. I always feel confident and comfortable when I bring my car here, and I think you will, too. Perfect stars from me!
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July 2023 by John Goode
Service is fast, pricing is fair, and it’s close to home. The waiting area has wifi, good coffee, and free bottled water. There’s even a play place for the littles, if you need to bring the em along. Ask for Joe. Mr. Hughes took good care of me.
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July 2023 by Silver Abigail
I've been coming here since I moved into the area, and I recommend this auto shop to all of my single girl friends. They take the time to explain any issues and answer all questions with great detail as to why it's important to fix now or if it can wait. That kind of transparency is what I need when dealing with my vehicle. This time around, Joe Hughes was my service provider, and he was exceptionally patient with all of my clarifying questions and was kind throughout the entire process. Hope this helps someone looking for auto shop they can trust.
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June 2023 by Randy Flowers
Great service each and every time I bring the wife's car as well as mine. Joe Hughes the service adviser and the rest of the staff (Champions location ) have alway made sure to tackle each and every issue I have brought to them in a very professional manner. I would definitely recommend leaving your pride and joy with Joe and his crew to make sure your wife and your self are back on the road safe and sound.Services: Auto brake repair
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June 2023 by Sandra Miller
Joe Hughes Service Advisor and coworkers at Caliber Auto Care has given me the best service ever! I have never had a better experience with honesty, knowledge of repairs, and cost. What they did for me was above and beyond. Joe is always in good spirits and it shows he enjoys what he does. Joe actually cares about his customers! I appreciate and enjoy taking my cars to this company that I can trust. I have only had great experiences. Highly recommend!! I would ask for Joe he will treat you right!
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June 2023 by Shani Cox
I came here to get an oil change, tire rotation, state inspection, and my suspension looked at before a 6h road trip. I was serviced by Joe Hughes, who provided me excellent customer service and care. He not only got the job done promptly, but went through the entire process with me, before and throughout. He made me feel comfortable, as I know next to nothing about cars. If you come here, definitely ask for Joe. Thank you for a positive experience!
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June 2023 by Bruce Jones
Love this place! Joe is awesome. It's not your typical repair shop that makes you feel pressured to purchase $1000 worth of service when you just came in for an oil change. They are informative but not pushy. You get the feel that they are genuinely trying to help you. They go over any recommended repairs in detail and once the repairs/service is completed, they go through it all with you as well. I won't go any other place to get my car repaired or serviced. Thanks Joe and team for always providing me with a great experience.Service: Brakes
