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March 2024 by Chicano Power
Great mechanics and service. Thanks again.
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January 2024 by Husam D.
Amazing service, fast and very attentive. I even got a free loaner. Keep up the good work, will never take my truck anywhere else Highly recommended
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December 2023 by Tammy Hawkins
Scott was the worker that helped me out. He was very nice and polite. And very helpful. Most definitely will be returning.
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November 2023 by Kathy Schmidt
My sister has had to use this company because of his convenience to her home and the fact that she does not have a ride to pick her up when dropping her car off at the mechanics shop. They have screwed her more than once, but she always wants to give them another chance, but this last time is over the limit she took her car in for a overheating problem and AC problem. After a few days, she picks up her vehicle, and it does not last even two hours before it overheats again. This causes her to miss work and she takes it back to them again tell him it is overheating again then also tells him the AC still is not working. At this time they said oh well we didn’t even look at the AC (although her bill did reflect that they did) she leaves the car again when they call her and tell her that it’s fixed she goes back and gets it. The AC seems to be running great, but she didn’t even make it home before vehicle overheated again so she turns around and takes it back. This time they call her and tell her well you must have driven it while hot and blown head gasket. they told her they had done a test drive to 45 and yes, it was overheating, by the time they got there it was boiling hot - so if anybody blew a head gasket, it was them coming back with it that way. They convince her to pay for a new head gasket while they had the vehicle for almost 4 weeks. They called her finally and said there was an issue and they had replaced the entire engine but knew she was an honest woman and would do the right thing and pay them for their parts and labor in this new additional expense. Again, feeling like she had no choice she agreed because she needed her vehicle back even though she had not approved the work she agreed she would make payments. Now she has found herself stranded again with an over heating vehicle. Also, her AC stopped working almost immediately after the second time when she took it back and they supposedly fixed it. She is a hard-working, timid, sweet lady that has been intimidated by them. and I can’t believe she is actually making payments to them on a vehicle that is still overheating. I would not recommend them to anyone!!!
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October 2023 by S. M.
Took my Jeep in for warranty work. They didn't stay in communication with me like they said they would and they also took their sweet time complying to the warranty company's request. Once the warranty was approved it took them two and half days to do two ball joints and two motor mounts. They also didn't completely fix the problem with the suspension. I'm going to have to take it somewhere else to get it properly diagnosed and fixed.
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September 2023 by Veronica Orozco
I recently had the pleasure of visiting Spring Auto Service for some much-needed repairs on my vehicle, and I must say, their service exceeded my expectations in every way. From the moment I walked in, I was greeted with a warm and friendly atmosphere (From Laura) which immediately put me at ease.The first thing that struck me about this mechanic shop was their commitment to honesty. The staff took the time to thoroughly explain the issues with my car, providing me with a detailed breakdown of the necessary repairs and their associated costs. I greatly appreciated their transparency and felt confident that I was being treated fairly.What truly sets Spring Auto Service apart is their remarkable speed and efficiency. Despite having a busy schedule, they managed to accommodate my needs promptly and efficiently. The mechanics worked diligently to diagnose and fix the problem, ensuring that my vehicle was back on the road in no time. I was impressed by their expertise and attention to detail, as they left no stone unturned in their quest to provide top-notch service.Moreover, the quality of their work was exceptional. The repairs performed on my car were flawless, and I could immediately feel the difference in its performance. It's evident that the mechanics (Scott and Mike) at Spring Auto Service take immense pride in their craft, as they go above and beyond to deliver outstanding results.Another aspect worth mentioning is their fair pricing. Despite the exceptional service and quick turnaround, I found their rates to be reasonable and competitive. They provided an accurate estimate upfront, ensuring that there were no surprises when it came time to settle the bill. This level of transparency and affordability is truly commendable.Lastly, the customer service at Spring Auto Service is second to none. The entire team was friendly, knowledgeable, and genuinely cared about my satisfaction. They patiently answered all my questions, providing valuable advice and recommendations to keep my vehicle in optimal condition. Their dedication to customer satisfaction is truly commendable.In conclusion, I cannot recommend Spring Auto Service enough. Their honest, fast, and efficient service, coupled with their exceptional workmanship, make them a standout choice for any automotive needs. Whether you require routine maintenance or complex repairs, you can trust Spring Auto Service to deliver exceptional results. I will undoubtedly be returning to them for all my future automotive needs.
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September 2023 by Peter Apuyan
Need to really quickly get a coolant tank refilled for a rental car. Was quick and easy. Showed me the issue, straight forward and to the point. They were polite. I may use them in the future for repairs or diagnostics.
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August 2023 by mark
Great service! Didn’t wait too long and would definitely go back!Service: Tires
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July 2023 by Dwayne Tee
I took my vehicle here to get painted December 2022 just pick it up this month June 2023 when I dropped my vehicle off to be painted I was told it will take two weeks they lost the Door handles which the owner claimed maybe I didn't dropped off which I did I ended up buying another set well when two weeks came nothing was done and i always tell him just take your time not knowing that it will take 6 months Who want their vehicle in any shop for 6 months I don’t when they did finally paint it in June 2023 six months later both door handles area has over lap paint and scars which they did not fix look like they just took a permanent marker and went over the area. I bought a set of headlights which they broke the Tabs look like someone didn't know how to install When the receptionist called me and said the vehicle was ready and when I got there none of the moldings was put back on the vehicle and they had put on the old door handles so I went back home and then the owner text me the next day and say it ready and again it wasn't the same molding inside of vehicle that wasn't put back on, I also asked him to put on an in-tank fuel pump and fuel filter that I bought, it was brand new, I was actually called three times to pick up vehicle, just to go up there and still parts wasn't put on, As we was talking, I was asking him to make sure everything is working, he started saying "he is losing money’’, because, it take time to do things, he say the molding trim on the side of vehicle had to be trimmed " but don't forget he had it six months, but now he is complaining about time , not once did I say anything to him for taking 6 months to do a two week paint job, I always said take your time, but not meaning six months, he did put on the In-Tank fuel pump, and filter, when I picked up the vehicle I checked to make sure everything was working like a safety inspection, which I asked them to do, it was time for the inspection sticker, so I asked the owner to inspect vehicle, which he did according to him, but on my checks and vehicle pick up, the horn wasn't working, and I told him and he said the horn needed to be replaced, because they didn't do anything with horn, the guy wouldn't even look at it, you think just out of courtesy from a paying customer, and don't forget he just done a state inspection and passed it, so when I got home, I took it apart, and it was only the spring wire came off the horn, it took me 5 minutes to fix, also when these guys installed the air deflector guard which is painted, and the license plate cover was jammed against the deflector guard cutting into the paint, very unprofessional, the business is not willing to look at a problem they supposedly fix. They did installed the in-tank Fuel pump and filter, and I notice the fuel gauge not working , I went up to shop to inform the owner the fuel gauge is not working and it was working before they installed the in-tank fuel pump, he told me the cluster was bad, but he never look at it, I took the vehicle to another shop to have them look at it, and they found the fuel pump was installed incorrectly, it was forced in, damaging the float and sending unit, keep in mind this is a brand new fuel pump, this shop done a diagnostic check which they call a sweep to manipulate the cluster to make it think the fuel is moving, and the gauge was working, also I will get it repainted, it looks terrible, even them having it six months. He wasn't willing to look at it, even though he done the work, The fuel pump harness had a metal bracket attached to it, and it supposed to be screwed down to the frame of the vehicle, they didn't even re-screw it down, it just hanging on the side of the tank, Who does that? very unprofessional, Please don't trust this shop, You will be disappointed if anything goes wrong, don't expect them to go out their way for you, because it not happening, my guess you probably already experience this from them. Parts laying in the seat of vehicle no one knew where they goe
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July 2023 by Dec9y
Went here to get an AC installed into a van and came out without a working AC and down $2,300. It honestly should be considered a robbery to pay for something that doesn’t work. Mike, if you don’t know how to do a job, then don’t accept it. Furthermore, when installing an AC, you shouldn’t tell someone to use a generator inside the vehicle! That is the most braindead thing a person could advise. You are asking for carbon monoxide poisoning. Lastly, your work on the van was abysmal. I’ve seen roadkill with more class than you.Service: A/C installation & repair
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July 2023 by Daniel Lagunes
Awful work. I’m surprised this place has such high reviews when you could easily go to another mechanic. Do not come here if you want the person you entrust your vehicle to be a money hungry and poor mechanic.
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July 2023 by Rosario Delgado
Very bad service. Paid $2,543 and got a dysfunctional vehicle. Thanks Mike!
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July 2023 by Dec9y W.
Horrible service. I cannot fathom a world where you pay thousands for something to not work. oh wait, I don't have to imagine that since it actually happened! I sent my van to get an AC installed and came out without $2,400 and a broken AC. Mike, if you're reading this, I suggest a new career. Maybe become a lawyer since you're already a good liar!
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July 2023 by Obey YHWH
The reason I chose to put a review is to WARN people about this auto shop. The owner of this shop (Mike) did a "terrible job". Their quality of work and workmanship as I said, was terrible. To not make this review a long one. I'll just say that I ended up paying him for the work and the system that they installed, and picked up my vehicle that wasn't working as it supposed to. I had many issues with the electrical wiring they did, and roof top AC unit had water leaks. All of their work I either did it myself and /or had others fix the issues I had. They definitely have VERY POOR workmanship. He care more about money than he does for customer service and satisfaction. I DO NOT RECOMMEND this place to anyone, unless like me, want to take a chance and end up with a couple thousand dollars less in your bank account.
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July 2023 by Leslie Orozco
Despite being busy, Mike welcomed me into the shop and diagnosed my vehicle. I left my car for repairs, and was pleasantly surprised by the turnaround time (compared to other shops). The mechanics were honest and hardworking, I will definitely continue bringing my car to them for maintenance!Thanks again!
