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November 2023 by Katie Henderson
Whatever you do, DO NOT BRING YOUR CAR HERE!!!!! We spent almost a grand to have 4 new tires put on and they broke two of our hub caps and stripped a lug nut. Then noted in our paperwork that it was previously damaged. One hubcap fell off before we even made it out of the parking lot. If the hub cap was that broken before how has it been able to stay on my car this whole time? I've included a photo where you can see only one was broken previously and the other 5 are fresh breaks. So of they lied about that they'll lie about anything!!! I'm now worried to even drive this car anywhere who knows what else they broke or destroyed!!
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November 2023 by Tom W
Bought a battery for my truck in auto service. Very friendly staff.
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November 2023 by tatyana Johnson
I went to get my tire serviced on 10/15 the people was very nice however when they attempted to fix the tire my underbody shield is now hanging off. When I went outside to check on my car there were about 4 guys trying to drive my vehicle off the lift slowly because they got the bumper stuck and scratched it more. My entire shield is literally hanging of smhh my first time here and will definitely be my last
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August 2023 by Melissa G
Very nice auto center. Was able to shop while our family care got an oil change. Took about 35mins and the car was ready. Good prices too.
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August 2023 by Thomas Fandino
They will not answer the phone for make appointments. By the complaints Walmart don't do anything to improve this tire service.Walmart is going down the drain.Service: Tires
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May 2023 by Unlike No Other
Been dealing with Walmart auto for years and they've always been top notch. Not anymore and it seems to be a company wide issue. I ended up at this location because I purchased tires at the West Rd location. My appt had been set 6 days prior. We arrive to the appt only to be told that their system was down and they wouldn't be able to service. No courtesy call or email to inform me. So we asked for the tires so we could go to another location to have them put on. They told us no. What???? We proceeded to CS which was a song & dance also. We finally got a sensible minded employee who retrieved our tires for us. We drove over to the Louetta location. Multiple people standing around talking during a busy rush. The young lady that was checking us in was not comprehending our simple request and she had to reenter our vehicle info 3 or 4 times. While she's going thru this process over and over, I witness a man in plain clothes begin to work under the hood of a vehicle of a lady he arrived with, using the tools belonging to Walmart. So unprofessional.
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April 2023 by Ashley Brown
I went in for an oil change this morning. When I pulled up, I was ignored outside. One person was helping, a customer and the other instead of coming to see what services I needed, went to help the same customer. So I waited patiently, but I was in a hurry, and seeing as there were two people working I assumed that my car would be serviced quickly, since there was only one car ahead of mine. I went inside, the man inside was very nice and helpful, and he took my keys and I sat in the waiting room patiently. After 15 minutes passed, I got up to see if my car was being serviced and it was in the same spot I left it and both technicians were helping new customers. Frustrated, I went to the desk and requested my keys back. I’ve had oil changes here several times in the past with no issues, but being ignored and skipped over is unacceptable.Service: Oil change
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April 2023 by Lil Jazzy
The service was fast but the waiting areas was very unprofessional , very unpleasant, not cleaned . Couch was tore up .
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March 2023 by Victoria Marie
Highly recommend this auto center, they move quick! come in for oil change . I got all tires from this location .
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March 2023 by Princess Leah Israel
Highly recommend this auto center, they move quick! come in for oil change . I got all tires from this location .
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February 2023 by ALI SHAHNARAD
Dear Team at Louetta Crossing Walmart,I recently had the pleasure of visiting your store and having a flat tire replaced. I was so impressed with the professionalism and care that your team, especially manager Daniel Chika, provided throughout the entire process. From ordering my tires to getting them installed, everything went off without a hitch!I just wanted to take a moment to thank you for providing such great customer service. It's not often that you find someone in retail that is willing to go above and beyond for their customers. Daniel really set the bar high for customer service and I wanted to make sure he was recognized for his efforts.Thank you again for making this experience so easy and stress-free. I will be sure to recommend your store whenever possible!
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February 2023 by Angel Salcido
I asked them to put 5w30 and they put 0w20. Just go to any tire shop on 1960 and buy your own filter and oil.
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December 2022 by Richard Bonilla
Usually this place has a long line and wait. But that was not the case went in for a new battery. Friendly and fast service. Will be back
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December 2022 by Crystal Alexis
They were closing and I had a bad blowout on the highway. I called and spoke to the manager and he offered to stay a little late. They put my new tire on and I was on the road.
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October 2022 by Mario R. Rodriguez
My go to place for automotive batteries. One star off since I had to talk to multiple people before getting to the right person. But good service after that.