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November 2024 by Fleta K.
If I could give a NO star review I would!!!!!! If you want hassle free shopping and competent answers you to questions go literally anywhere else! I had items I ordered online and spent 20 mins in line on Saturday to return them. Then when I got to the front of the line I was told that Walmart and Capitol one longer have a contract and that I would need to call customer service to cancel the return I did online and gave them reprocess a new one. So I spent over an hour on the phone with Walmart.com where they finally and I mean finally get it taken care of. So I go back today to the same store with the items and they refunded minus 1 cent due to taking me at different rates. Instead of correcting it the guy just told me he can't fix it. I'm writing this not because I need the penny but think about this...if Walmart does this o every person who returns an item less one cent how much they are making off had working American. ITS JuST WRONG!!!!
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July 2024 by J D.
Each time my family and I shop at Walmart we are always encountering problems with the employees including employees whose stocking items on shelves blocking our paths and "daring us to walk down aisles where they are working at," so we cannot comfortable look for things we are shopping for. Also I hear disparaging remarks hurled at me by certain Walmart employees when I am checking my groceries out. And employees have been bullying us and at times refused to give us room so we can comfortably walk down the aisles sending nonverbal messages that we are in their way and we should not walk down the aisles to get what we are shopping for. I doubt that those employees would treat us in a rude , nasty manner if we were men shopping in the store.
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January 2024 by David O.
Typically, there are two types of Walmarts I have encountered. Those that are really nice and those that are horrible. This is one of the nicest Walmarts I have been to. It has an excellent grocery department with fresh produce and good meats. I have gone here for incidental purchases and they have a great variety of items for automotive, home repairs, gardening, grill accessories, hygiene products and more. Lots of space and things are arranged well within the store and are easy to find. Staff is very friendly, yesterday I was having trouble getting a plastic bag open at the automated checkout lane and a man immediately was there to help me. The electronics department is great as well and it is not hard to find someone to open the case to get a product like a game to purchase. I do wish they would not have people in the store doing promotions. Most days I go they have people by the pet food doing promotions for phone or cable or charity's. Makes it less fun to shop when I feel like there are people judging me. Also Saturday mornings are for shoppers that do not like noise. They have low sensory hours during Saturday mornings here, and while this is not an issue for me, I still enjoy going during this time as you don't have all the noises the machines make constantly going off. A nice experience.
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July 2023 by Laura G.
I am impressed with this particular Walmart. I have never been to another Walmart line it. It's aways clean, the aisles are wide, there are always people to help and even the people who run the pharmacy are great. The grocery part is always fresh and well stocked. The happiest guy works as a greeter and is always there to help with other things. I wish I knew his name, he's a tall older fella. Whomever manages this store is doing a great job.
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March 2021 by Dale L
I bought some regular ole chocolate chips cookies a week ago that weren't the best. I decided to try a apple pie today. It looked so good with the caramel drizzled on top. Tonight after dinner we made some coffee and couldn't wait to try a piece of that pie. We each took 1 bite and agreed that this is probably the worst apple pie we've ever tasted. Undercooked and under flavored. Straight in the trash the whole pie went.
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February 2021 by Beach Lover 3.
Nobody answers phones? If they do it just rings and rings. Employees are all on their phones and talk amongst themselves like customers are not there. New management is needed
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July 2020 by Monica M.
Why in the world do you have one entrance/exit closed during this COVID pandemic? So much for social distancing. Seems pretty d*** to funnel all your customers in and out of one entrance!
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July 2020 by Javan H.
So this is probably the only Walmart in the entire Houston area that I fool with. Even at their busiest and during the holidays, they're not *busy*--likely due to the quiet neighborhood--and they literally have everything. Getting to this one is a pain, only because it's less of a straight shoot from my home than the one on Louetta, but that one is always so crowded, has the rudest patrons and with all irony, never has ANYTHING in stock. So yes, I'm a lifer for this particular location. Every visit is in and out with everything I need, and a staff who actually knows where things are.
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July 2019 by Jorge M.
I always come to this Walmart instead of the one off of 45/Louetta, it's just nicer/clean, better environment, it's not always as busy as the other ones, it's not 24hrs but it's a late night store so it's not bad.
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March 2019 by Jacob B.
I am a regular customer at this location. I recently had purchased some items that got marked down. I had the tags, hangers and receipt for the items I purchased, however I was rudely told by the front end manager Shoronda that I could not get a price adjustment. I told them that I will go ahead and return the items and purchase them back for the price that they are now. Manager Shoronda told me that I could not purchase them back and that I would have to locate them in the store the next day, when they would be able to put them back on the floor. She went on and on about the store having a limit on the quantity that customers can purchase, I guess to make a point. To me that was irrelevant to what I was there for. I asked where these policies are listed, she then told me that they are no where listed in the store and that is her store's policy. WOW! I just cannot believe how rude a manager can be to a customer. If this is the customer service that management is being trained and expected to perform, who and what customers would want to continue to shop at this location?
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November 2018 by Matthew G.
Worst experience I've ever had at a store!! I will never shop here again. They have the rudest people that work in customer service!
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July 2018 by Montie Hyden
Whatever I need I generally can find here,.
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May 2018 by Ryan M.
This Walmart is the best one around! They are always fully stocked and have everything I need. The staff is friends and they actually know where stuff is. I drive out of my way to go to this particular Walmart.
