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January 2024 by Rodolfo Romero
Excellent service, very friendly in everything
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January 2024 by jennys1736
Awesome service and friendly staff
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March 2022 by Maggie
Hilary Marquez on the management team is very knowledgeable and helpful. She will make sure to help you until the situations is fixed. Thank you for helping me solve my difficult situation!
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November 2021 by Megan Taylor
How is every Walmart have a Woodforest that's open on Sundays except for this branch is it because we're in a wealthy neighborhood wealthy people aren't allowed to be able to deposit their checks 24 hours a day why do the Houston banks have an ATM that you can put the check in and deposit it why not this Bank or the bank on millbend are y'all making us Woodlands people do more so that we're spending more it doesn't make sense
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June 2021 by Morgan Colgin
Lisa was perfect! I absolutely dread going to the bank, but Lisa was so friendly and informative that I almost forgot I was at the bank. She seemed like she was happy to be there and happy to help me. Thank you, Lisa for giving me a great experience!
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January 2021 by Susan Laniewski
I absolutely love this branch! Josh, the manager, is AWESOME! His employees are so nice and they are always always very helpful. I have been with this bank for well over 15 years and I could not ask for a better bank. I have been thru many managers and staff with this branch and have never had a problem. Thank you guys!
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January 2021 by Mark G.
Excellent customer service, prompt, gracious, detail oriented, and personable. I'm switching from Chase (pro-mask) to Woodforest (pro-liberty). While their KYC procedures are a bit more stringent - they make up for it by being real people rather than the plastic-y customer service you get at other banks. Moved a personal and a business account there and will be moving more accounts there this year. You'd be well served to check them out.
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September 2020 by ravyn eclipse
Great staff
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August 2020 by Elizabeth R Carrington
Love the customer service. I've been going for 10 years, they treat their customers special.
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May 2020 by Sing With Power Info
Great group of employees. I would honestly ignore the negative remarks. I have banked here for over 10 years. They have been helpful with every issue or concern I've had and really do care about the customers. I highly recommend this branch, plus Woodforest DOES NOT charge as many fees as just about every other bank out there.
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December 2019 by Jude Perera
Excellent customer service. Manager is very helpful.
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October 2019 by Delaine Martindale
They’re very nice. They don’t rush you so not fast as I may like.
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October 2019 by Liza DeLaGarza
Great staff. Assistant manager really helpful and made me feel at ease.
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May 2019 by Marcela Salinas
I spoke to a manager, Josh, over the phone about some issues with my account. He was extremely helpful, and pleasant throughout the call. I saw some negative reviews on here and just wanted to share my experience because this is a very good bank. When i've gone in person they have also been very helpful. Just wanted to say thank you!
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May 2019 by Manny Silva
Terrible customer service. They like to treat their clients like they are some kind of criminal.