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December 2025 by Phillip Ross
I was at your location and witnessed a very disturbing interaction involving a woman named Raven. She was extremely rude and disrespectful to one of your employees. I am not sure of the employee’s name, but she was yelling and cursing at him in front of customers.
As a customer, I then heard her outside loudly stating that she “doesn’t need this job” and continuing to use profanity in a public area. Her behavior was unprofessional, disruptive, and uncomfortable for those of us who were present.
I felt compelled to report this because no employee deserves to be treated that way, and it reflected poorly on the environment at the location. I hope this matter is addressed appropriately.
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September 2025 by Silicon Pathways
Who ever made it a policy to require the receipt and only the original receipt to process your core , needs to rode hard and put away wet. Making that mandatory with no recourse on researching that original invoice through a database, is poor planning and a little bit of laziness. A lot of us need that core charge back because it’s a need not a want, so now I’ll be falling behind this week and going without the day before payday. Thanks guys
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October 2024 by Hookie Batiste
Very knowledgeable can you get the right parts the first time
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October 2024 by Marvin Pacheco
There are some of the employees who are arrogant when dealing with customers.
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November 2023 by Amarjeet Singh
Rude customer service
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November 2023 by Cynthia Ramirez
Bobby needs a day off or more customer service training.. He is very slow, I wasn’t greeted at all. He seemed annoyed when I asked for a bag and receipt..Not a good look for the company.
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April 2023 by Xx_destroyer _xX
Bobby needs a day off or more customer service training.. He is very slow, I wasn’t greeted at all. He seemed annoyed when I asked for a bag and receipt..Not a good look for the company.
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January 2023 by willie harris
Great store management is GREAT
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November 2022 by Bianca Woods
No customer service whatsoever .
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September 2022 by KDEP
This is a true auto part store for the quality first minded mechanics. They offer all the OE brands , I have yet to buy a house brand. Lots of choices, domestic and Imports. I enjoy shopping with XL .
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July 2022 by Tommy Ripley
Mary is the Best.We've been doing business with XL parts for Years and Years. Lots of GREAT folks but Mary shines time and time again.
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February 2022 by Suken Patel
This is a true auto part store for the quality first minded mechanics. They offer all the OE brands , I have yet to buy a house brand. Lots of choices, domestic and Imports. I enjoy shopping with XL .
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December 2021 by Philip List
Got the parts I needed. Surprisingly enough they had Motorcraft parts. Smooth and friendly experience.
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November 2021 by roberto “Lenin” cardona
Pretty Bad service.
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November 2021 by Thomas White
Excellent
