-
July 2024 by Jeff Hancock
Not at all satisfied with our order. It was placed through one of those online floral sites. I ordered the largest bouquet option and received a low tier option instead. The flowers were wilted, water was dirty and it really looked like they were picked up at a grocery store then delivered to our home.
I called, but customer service is lack luster at best, they don't care, they have your money now. Your money is better spent elsewhere.
-
June 2022 by Karen Tabone
Reviewing for a friend. She tried calling to tell you, her Bouquet was beautiful & long lasting.A+++
-
June 2022 by Juston Fandrich
Great arrangements
-
October 2020 by Nikki Nat Kooley
I will NEVER order from this sorry excuse of a floral shop again. I ordered a modern elegance arrangement for my moms birthday and got a completely different arrangement that was no where near worth what i paid. James the owner decided to call my phone this morning requesting a picture of the arrangement I received. When i kept asking when the correct arrangement would be delivered, he insisted on telling me he needed a picture to determine if he would redeliver. I told him that the arrangement i paid for was suppose to be redelivered this morning since i had already paid for it and had to pay again per my conversation yesterday with the company that sent him the order in order to have the right one sent. I said i could provide a picture of what i ordered vs what i got and he refused. This is a prime example of bad business and he needs to get it together before he even thinks of himself as a business man. The one star is only because you can’t give zero stars.
-
April 2019 by Diane Whitcomb
requested a "purple ribbon" Got NOTHING DELIVERED BEFORE A PHONE CALL TO OPEN MY GATE FOR DELIVERY AS REQUIRED BY PURCHASER! THE MAN SAID HE CALLED WHILE AT MY GATE BUT I HAVE NO RECORD OF THE CALL ON MY PHONE! THIS MAN WAS ARGUMENTATIVE WITH ME WHILE I WAS SPEAKING TO HIM ABOUT THESE PROBLEMS. APPARENTLY "HE WAS RIGHT" AND I WAS WRONG!
-
April 2019 by TheShannaswood
i received a beautiful arrangement. They do beautiful work
-
May 2018 by Terry L.
They delivered my Mother's Day flowers yesterday with 10 scrawny tulips instead of the 15 that we're in the description that my son purchased. I will not be using this service again.
-
October 2017 by K C.
I have been using Kennedale Florists for TWENTY-ONE YEARS! I'm from the PNW and call to them to have a floral arrangement placed on a grave, to honor a deceased family member. Over all these years, every employee has made a special effort to create a wonderful arrangement, ensure timely delivery to the cemetery, and make sure it's placed at the grave for the visiting local family. I can't express our appreciation enough for the kind, caring, and professional service from everyone we've dealt with at Kennedale Florist. 5 Stars really isn't enough for this incredible place & the find people that work to make sure every customer is well taken care of!
-
April 2017 by Claude Clanton
Great service with great work.. They are the bomb !
-
October 2015 by Jamey W.
I was helped with a bouquet that ended up very pretty but while waiting I heard the women who worked there complaining about what a customer requested via an online order and then said, "if they wanted it different they shouldn't have ordered online. .." Then I read the other review and realized it is a trend for this business. Online buyers beware. Purchase in person.
-
May 2015 by lucas h.
I made the mistake of using Teleflora online to send a "Premium Bouquet" to my mother in anticipation of mother's day. When it arrived from Alexander's Kennedale Floral shop it appeared nothing like what I paid for online. At the time of purchase, I understood that the exact bouquet depicted would not be delivered, but the confirmation provided that a bouquet of similar quality would be delivered. The online photo depicts 8 large roses and at least 4 other smaller roses in a full bouquet with premium filler. What arrived was a bouquet of 2 roses, 2 Gerber daisies, waxy fern fronds, a smattering of carnations and another type of cheap filler. Neither Teleflora nor the Owner of the Floral shop was interested in making this right. In fact, the owner of the floral shop told me that it was my fault since I purchased the bouquet online. [How ironic since Kennedale Floral has a website.] Im not saying that the situation is entirely the floral shops fault, but the fact that he is happy to take the business Teleflora sends his way, without delivering a product that even remotely resembles what is being sold is fraudulent behavior. Not sure anything will happen, but I went ahead and informed Teleflora Corporate of Kennedale Floral's disdain for them. They should clearly part ways. What a huge disappointment. I really like sending flowers to my family to mark special occasions, but I'll be certain to never use Kennedale Floral or Teleflora in the future.
