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April 2024 by Mila Garcia
Yesterday was my first experience with them. The staff is very kind. It was very important to them to give me the very best price for my prescriptions.
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April 2024 by Sonja Crocker
The staff is very friendly and they process my prescriptions super fast.
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March 2024 by Tree Frog
Has always been great
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October 2023 by 25glennjackson
Had just gotten out of the hospital and needed meds on a Sat. We were going to arrive just after they closed. The nice guy stayed a couple extra minutes so we could pick up much need scripts!!!The Best Pharmacy around Texas.CVS and Walgreens have nothing on them except long line and waiting!!!
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June 2023 by Eremias Gonzalez
Very friendly and helpful. Ella Jr. Love him.
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May 2023 by Nicole Winchester
Rx called into wrong pharmacy and at closing time, Springtown Pharmacy calls the other pharmacy to get the meds sent over and filled them. They could have told me I had to wait until tomorrow but they didn't. They care about their patients. Love our pharmacy!!!!
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May 2023 by Vanessa B.
Hands down the best pharmacy and staff! They try everything to help you and make sure you are taken care of. Megan went out of her way to help me when my insurance got messed up for a month.
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March 2023 by Robin Kidd
Hands down the best pharmacy around! They take care of you and treat you like family. The Pharmacist is very knowledgeable and always takes the time to explain things when needed. The staff is amazing and they work very hard to assist all of their customers. I absolutely love the new phone system it lets you put your meds in the system no more having to wait till they open.
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March 2023 by Tyler Sanchez
I always come here, I've never had any complaints. But I've had multiple times now that Jared(?) At the front counter has been less than pleasant. I went in today to get a prescription for my son, and he doesn't greet me, he doesn't even look up at me. So I say hi how's it going? And he literally just ignored me while continuing on doing what he's doing right in front of me like he can't respond while doing his job, or at the very least just acknowledge that I'm there by saying to give him a minute. Remarkably rude.Aside from him, a gentleman came in who was very nice and talked to me about the prescription, letting me know how I should give it to my son, etc. Very thankful for him being there ?? he definitely saved my experience
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January 2023 by Amy Rippentrop
Worst experience ever! They will not call you when your prescription is on back order. The manager has ZERO customer service! He dominates the conversation, would not let the “CUSTOMER” talk so he could listen. Kept saying “it’s their busy time of year and have many shortages”. I understand the shortages- but COMMUNICATE that with your CUSTOMERS! Manager said he takes social media very seriously, however he lacks in listening / tThey are a complete a joke of a “business”. They cannot invest in a decent phone system as it “keeps hanging up”. (See below reviews that had made the same comments…)
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December 2022 by Valerie Logan
These people truly care about their customers! They go above and beyond to make sure you are taken care of. My whole family has been with Springtown Pharmacy through the years. Even with all the changes and growth, one thing stayed the same, the care and compassion you only get from your hometown pharmacy. If you haven’t made the change yet , do it now! At Springtown Pharmacy they know you by your name and that makes a difference! Thank you all for taking care of us!
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December 2022 by Cirah Wilkinson
After having a horrible experience with CVS not mixing my daughters prescription correctly I decided to give springtown pharmacy a try. I was not disappointed! Great customer service and very efficient in filling her prescription & counseling us on his to use it!
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December 2022 by Dixie Scavetta
No customer service. They took 3 people ahead of me. Not one word why. So i decided to go through the drive through. They want you to have cash out a check at the drive through. I guess they are in over their head.
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December 2022 by Joe Richardson
Best pharmacy in town. The staff are very polite and professional.
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December 2022 by Kimberly J
This place never has a sense of urgency. Phones lines are busy, lines are long and customer service leaves much to be desired.
