Franklin & Son Inc. is a long-standing automotive service business with multiple locations in West Texas. Customers report receiving great, fast, and friendly service. The staff is described as extremely helpful, going above and beyond to make people feel appreciated and welcomed. Many note the honest customer service and highlight specific experiences like efficient oil changes and tire repairs handled with care and a smile. The business also provides full-service fuel assistance, including having attendants pump gas, wash windshields, and check tire air pressure. Reviews consistently mention feeling blessed by the helpfulness of the people, which restores faith in humanity. Customers highly recommend the business and state they will always return when in need.
Very nice!! Got my flat fixed in no time!! Will go back!!!
August 2023
Did nice work, but if you have a dually check and make sure your valve stems on your rear tires are lined up so you can air the inner tire. I had to go to the Big Spring store and wait for an hour or so to get mine fixed.
June 2023
My family has used Franklins for years. Always got and still get great service I was there today for oil change.Will always do business with them and highly recommend
