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November 2023 by Kelsey Wade
Skip the box store, check out the few local owned western wear shops.
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September 2023 by Trent
Bought some Tony Lama square toed work boots, MADE IN CHINA, and after TWO days of wearing them THE SOLES ARE FALLING APART! NOT HAPPY! I have no clue how they stay open. Had to buy these because my Justin work boots (also bought at Boot Barn, AND ALSO MADE IN CHINA!) were absolutely unwearable after 1 year, when the inner liner tore and I could no longer get my foot in them. The soles on these came unglued after only 3 months.
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June 2023 by Robert Maxwell
Very friendly staff. They made me feel very welcome and were able to help me find what I was looking for. I will definitly be back there to shop more!!!
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June 2023 by Lane Rook
Bought a black hat from them in December. Wore it to winter formal, church, prom, etc… always put it back in the box it came in when not in use. One day I noticed the back of it had bent upward and brought it in to be reshaped. I brought it in at 1:30 p.m. They said it would be a 45 minute wait. Then they happened to have left their machine on all night and ran out of water, so I ended up waiting longer and eventually left because I had other things to do. At around 4 or so they called and said my hat was done and ready. Next day, my mother went in to grab it and the woman who worked on it said there wasn’t clear instructions on the form on what to do with the hat. (I personally saw that it was written to bend back of hat down flat, and I grabbed the same hat they had on display and said to make it look like the original shape.) So, not only did they take an unreasonable long time, they lied about it being finished, and the person working on it did not know how to make an easy fix, which was informed to my mother as soon as she picked it up instead of telling me that as soon as I brought it in.
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May 2023 by Sean McDaniel
First time buying boots. Service was great but kept disappearing. Cavendars service was so far above. Hope they continue to improve
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February 2023 by Bridget Beard / Sell
Chad did go here
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December 2022 by stacey fB
Good choices big store in a variety
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August 2022 by Kay Arceneaux
Love it ????
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August 2022 by Cole Schrimsher
Don’t try on boot and walk around the store because they won’t let you return them and on top of that just absolutely poor service
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July 2022 by Russell Elmore
Absolutely fantastic service. Great selection of work boots as well as dress/casual.
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July 2022 by Chelsea Buckley
Went in for one shirt and the sales person told me the store was buy one, get one free so I found another shirt. Cashier says no your free item has to come from the sales rack so I put the shirt back and grab something from the sales rack. Wait in line for the cashier again and then it turns out it’s buy one, get one free but both items must come from the sales rack so this policy doesn’t apply to the shirt I originally came in for. Such a waste of my time. The sales associates really need to get on the same page as store policies.
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June 2022 by Fernando Rodriquez
A lots good stuff
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March 2022 by Lauren V.
Store is super clean, well stocked, and staff was kind. But the merchandise was priced higher in store than it is online, I over payed for everything I purchased at boot barn and learned from my mistakes. Make sure you check online prices before you buy in store!
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February 2022 by Braco Motel
This Place is great, friendly staff, I highly recommend this place they got alot of amazing stuff!
